R&D Project Manager I

About the Role

Key Responsibilities

• Working with project teams and stakeholders under the guidance of leadership to successfully plan, execute, monitor, and control software projects in alignment with company goals and objectives.
• Working with cross-functional teams including Developers, QA, Business Analysts, & Deployment, by supporting group progress including scheduling and prioritization.
• Managing high-level customer relationships while serving as primary point of contact throughout delivery of implementations.
• Utilizing strong interpersonal skills for excellent communication among team members and clients both written and verbal to effectively deliver software solutions.
• Utilizing Project Management tools to provide project tracking and status throughout the development lifecycle.
• Maintaining knowledge of software applications.
• Responsible for ensuring projects are completed on time and within scope.
• Maintaining accurate project time frames, estimates, and status reports.
• Performing other duties as assigned.

Requirements

• Bachelor's degree or equivalent experience.
• 3 years of project management experience.
• A minimum of 2 years working in customer relations within the software industry.
• Proficient at using Microsoft Office Tools including Outlook, Excel, Word, One Note.
• Proficient with Project Management tools, including SharePoint, Zoom, and Teams.
• Able to adapt to changing priorities and determine solutions with minimal guidance.
• Strong communication skills, both written and verbal, for effective collaboration and customer interaction.
• Ability to manage change in project scope and explain implications clearly.
• Ability to handle difficult and escalated situations with leadership involvement as needed.
• Willingness to travel up to 10% of the time.
• Ability to work from an office location and perform frequent sitting, standing, and repetitive hand/arm movements.

Nice to Have

• Previous experience with technical support and troubleshooting.

Qualifications

• Educational background includes a bachelor's degree or equivalent experience.

Benefits & Perks

• Not explicitly specified in the description.