Regional Tech Lead - Consumer Data & Digital Marketing Products

Mondelez International

Chicago, IL

Full Time

Senior

117k-161k

11 days ago

Job Description

About the Role

The Regional Tech Lead at Mondelez International is responsible for managing the technical operations and delivery of the digital marketing product stack across the NA/LA Region. This includes overseeing websites, the regional Customer Data Platform (CDP), media solutions, and emerging Marketing GenAI solutions. The role ensures the technology landscape runs smoothly, integrations are executed effectively, and platform performance meets the needs of marketing teams. The position involves partnering with regional and global IT teams, vendors, and local stakeholders to support the digital marketing ecosystem.

Key Responsibilities

Oversee the regional MarTech landscape from a tech standpoint, ensuring platform reliability, integration, and performance
Act as the technical point of contact for global digital marketing product rollouts and support
Collaborate with global product and engineering teams to align on architecture, deployment, and enhancements
Oversee System Integration Testing (SIT) execution, including test plan approval, defect management, and quality gate enforcement
Ensure IT Operations setup is fully implemented in partnership with Global Product Team, including monitoring, alerting, and support procedures
Manage technical issue resolution, documentation, and user enablement for regional stakeholders
Align on key data quality monitoring scope and process, implementing data quality metrics and automated validation checks
Maintain comprehensive technical documentation and knowledge base for the platform
Ensure platforms comply with security, privacy, and Responsible AI principles
Support implementation of new features or tools by coordinating across business and IT teams
Identify and manage technical debt with prioritized remediation plans
Direct interactions with Architecture, Application/Platform, and Technical Product teams to guide technology selections, favoring scalable and cost-effective solutions

Requirements

5-7 years of experience in marketing technology, IT solution delivery, or digital platform support
Technical knowledge of CDPs, CRM, CMS, DAM, media platforms, and marketing data flows
Proven experience supporting or delivering regional or global digital products
Strong troubleshooting, integration, and communication skills
Experience working in cross-functional and multi-market environments
Familiarity with cloud environments (e.g., GCP, Azure), APIs, and data privacy practices
Proven hands-on experience in architecting and deploying scalable cloud-based solutions for data processing, reporting, and analytics
Proven skills in data integration techniques, ETL processes, and familiarity with APIs and web services
Experience leading technical teams and managing complex IT projects from conception to implementation
Eagerness to embrace new technologies, methodologies, and industry developments
Strategic and analytical thinking, setting technical direction and prioritizing projects

Nice to Have

Familiarity with GCP's analytics and machine learning services, including BigQuery, Dataflow, AI Platform

Qualifications

Educational background is not explicitly specified in the description

Benefits & Perks

Competitive salary range of $117,400 to $161,425, with potential for overachievement based on performance
Participation in a highly competitive bonus program
Health insurance, wellness and family support programs
Life and disability insurance
Retirement savings plans
Paid leave programs, education programs, paid holidays, and vacation time

Working at Mondelez International

Mondelez International values diversity, innovation, and a fast-paced environment. The company emphasizes sustainability, high-quality snacks, and a strong portfolio of global and local brands. It fosters a community of over 80,000 employees worldwide, committed to growth, purpose-driven work, and making things happen quickly. The organization promotes equal opportunity and inclusivity, supporting employees with accommodations and emphasizing its commitment to workplace rights and nondiscrimination.

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