Salesforce Product Manager

About the Role

Key Responsibilities

• Own and manage the Salesforce platform team backlog, continuously prioritizing stories to align with program goals.
• Define and refine user stories and iteration goals, ensuring clarity for development teams.
• Collaborate on the product vision, roadmap, and ROI, contributing to strategic planning.
• Accept completed iteration increments based on Definition of Done and user acceptance criteria.
• Actively participate in Program Increment (PI) planning, including backlog refinement and cross-team dependency alignment.
• Coordinate closely with other Product Owners to manage inter-team dependencies and sequencing.
• Ensure all stories include clear acceptance criteria and persistent test cases, upholding quality standards.
• Work with Salesforce Architects and Engineering teams to understand upcoming enablers, helping to prioritize technical infrastructure needs for upcoming functionality.

Requirements

• Bachelor's degree in business, information systems, computer science, or a related field.
• Product Owner or Product Manager certification (e.g., CSPO, SAFe POPM) preferred.
• Salesforce admin certification or equivalent preferred.
• 5+ years of experience in a Product Owner, Product Manager, or similar role, ideally within a platform or enterprise systems team.
• Prior experience as a Project Lead or Business Analyst, with demonstrated ability to bridge technical and business teams.
• Familiarity with Salesforce platform capabilities including Core Salesforce (Sales Cloud, Service Cloud, Experience Cloud), Platform configuration (Flows, Process Builder, Validation Rules, Custom Objects), and Salesforce data model.
• Proficient in Agile tools and collaboration platforms, including Atlassian Jira and Confluence.
• Strong communication and influencing skills, with the ability to engage stakeholders at all levels.
• Skilled in prioritization and decision-making, balancing business value, technical feasibility, and user needs.
• Adept at facilitation, with a servant leadership mindset and strong collaboration across product, engineering, and design teams.
• Highly organized with a bias for action, attention to detail, and comfort operating in a fast-paced, iterative environment.
• Proficient with Microsoft Office tools; advanced Excel and PowerPoint skills for reporting and storytelling.

Nice to Have

• Familiarity with SOQL and Salesforce data model.

Qualifications

• Bachelor's degree in a relevant field.

Benefits & Perks

• Salary range of $96,000.00 - $144,000.00 based on experience and qualifications.
• Eligibility for annual bonus and potential equity awards based on performance.
• Access to healthcare benefits, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, wellbeing benefits, and paid time off.
• Employees accrue up to 120 hours of paid time off in the first year, with increased accrual after the first year.
• 6 paid holidays.