Scrum Master

About the Role

Key Responsibilities

• Oversees and manages the operational aspects of ongoing projects and serves as liaison between project management and planning, Agile team, and line management.
• Ensures that the agreed Agile process is being followed, facilitating Agile ceremonies, and removing impediments to progress.
• Leads and coaches the Agile team, working closely with the customer(s), engineers, and other contracts to ensure successful completion of sprints per the government's requirements, influencing and driving decision making.
• Works closely with the Product Owner(s) to maintain the product backlog and help the team improve processes and communication for high performance and continuous improvement.
• Responsible for assigned projects, tasks, and activities throughout projects' lifecycles; providing status updates and resolving problems, issues, or conflicts; and ensuring that program schedule, costs, performance, and deliverables are met.
• Manages the process for how information is exchanged; improves interactions and team dynamics; and arranges and facilitates team meetings, planning sessions, sprint retrospective, etc.
• Clears obstacles and protects the team from outside interruptions and distractions.
• Establishes environments where the team can be effective and successful throughout the lifecycle of a project.
• Facilitates and ensures the completion of applicable testing, verification, application transition, and deployment via the Scrum Process.
• Develops and maintains project documentation, including schedules, sprint updates, test reports/procedures, customer use cases, etc.
• Manages and communicates project backlog, working closely with internal/external stakeholders to resolve issues in a timely manner.
• Works closely with customers, users, and engineering teams to discover and recommend projects for backlog prioritization.

Requirements

• Bachelor's degree and two (2) years or more of experience; Master's degree with zero (0) years of experience; experience may be considered in lieu of degree.
• Professional Scrum Master (PSM) or Certified Scrum Master (CSM) certification.
• Experience using Agile project management tools, such as Jira, and familiarity with Agile frameworks (preferably SAFe).
• Excellent interpersonal and communication (verbal and written) skills.
• Strong time management skills to ensure ceremonies are done efficiently and within time box.
• Must be resourceful in removing scrum team roadblocks.
• Servant leadership mentality to drive discussion and input from all members of the scrum team.
• Ability to understand complex technical concepts and present them simply to non-technical team members, customers, and users.
• Willingness to work collaboratively in a global team environment, managing multiple assignments.
• Ability to support, enforce, and contribute to Agile practices adopted by the government customer and development teams.
• US citizenship and Secret security clearance is required, with the ability to obtain or maintain the security clearance.

Nice to Have

• Experience working in a DoD environment supporting Combatant Commands and Joint Staff in an enterprise IT environment, across multiple domains and various clearance levels.
• Demonstrated experience in implementing IT innovation and modernization initiatives within the DoD environment, including transitioning to modern frameworks and technologies.
• Proven track record of effectively implementing IT services that enhance organizational efficiency and mission effectiveness in the DoD context.
• Experience managing and leading globally dispersed staff with varied skill levels in an Agile environment.
• Experience communicating and working with a Contracting Officer (KO) or Contracting Officer Representative (COR).