Senior Advisor, Product Excellence

About the Role

Key Responsibilities

• Coach product managers on essential product management skills, including Voice of the Customer (VOC), backlog grooming, and go-to-market (GTM) strategies.
• Deliver comprehensive training programs to enhance product managers' competencies in these areas.
• Train product managers on effective VOC techniques to gather and analyze customer insights.
• Ensure product managers can translate VOC data into actionable product improvements.
• Implement best practices for backlog grooming to prioritize features and tasks effectively.
• Develop and execute successful GTM strategies, coaching teams on tools and frameworks for product planning and launches.
• Organize workshops and seminars to develop product managers' skills and promote a culture of learning.
• Provide constructive feedback to product managers and track their skill development progress.
• Incorporate software tools like Jira and Confluence to streamline workflows and enable analytics.
• Synthesize key product analytics to guide strategy and establish data-informed practices.
• Standardize ways of working, communication, documentation, and reporting across teams.
• Manage and allocate resources effectively to develop global change programs and ensure timely delivery.

Requirements

• Experience in coaching product managers on core product management skills such as VOC, backlog grooming, and GTM strategies.
• Proficiency in training teams on VOC techniques and translating insights into product improvements.
• Knowledge of backlog grooming best practices and process implementation.
• Experience in developing and executing GTM strategies using established tools and frameworks.
• Ability to organize workshops and foster a culture of continuous learning and professional development.
• Experience in providing performance feedback and tracking skill development.
• Proficiency with tools like Jira, Confluence, Tableau, and MySQL.
• Strong analytical skills to synthesize product data and provide actionable insights.
• Experience in standardizing workflows, communication, and documentation processes.
• Ability to manage resources and develop global change programs.
• 10+ years of data analytics or software product management and/or product operations experience.
• Strong leadership and coaching skills, with a proven ability to inspire high-performing teams.
• Excellent communication skills, both written and verbal.
• Understanding of agile methodologies and product management best practices.
• Bachelor's degree required; MBA or equivalent advanced degree a plus.

Nice to Have

• Proven track record of working effectively with cross-functional teams across multiple countries.
• Proficiency with additional analytics or project management tools.
• Strategic thinking to align product operations with broader business objectives.
• Experience in operational excellence and scaling processes.

Qualifications

• Bachelor's degree required; MBA or equivalent advanced degree a plus.

Benefits & Perks

• Flexible benefits including flexible time off, paid holidays, and health plans (medical, dental, vision).
• Mental health support, disability benefits, and paid parental leave.
• Adoption assistance, fertility coverage, legal benefits, and long-term care insurance.
• Commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, and 401(k) with employer match.
• Access to Employee Resource Groups.