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Senior Analyst-Marketing

American Express

New York, NY
Full Time
Senior
55k-105k
8 days ago

Job Description

About the Role

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Key Responsibilities

  • Lead end-to-end email and direct mail campaign development with external creative agencies and collaborate with cross-functional partners and colleagues throughout the enterprise to flawlessly execute campaigns for direct channels, creating compelling value-first communications to drive consideration, conversion, and engagement
  • Develop and manage test and learn curriculum to increase organic growth
  • Collaborate closely with Product, Compliance, Tech, channel partners, and other key go-to-market partners to deliver projects while remaining compliant, scaling existing programs, and understanding key drivers of results stemming from product portfolio strategies
  • Forecast and develop key insights to enable decision-making: optimize campaigns and accelerate existing execution practices to drive results by leveraging & analyzing data and customer insights
  • Manage, evaluate and optimize email and direct mail communications, offers, and triggers to improve channel effectiveness and ensure consistency in messaging across all customer touchpoints

Requirements

  • Bachelor's degree with an interest in marketing
  • 3 - 5 years of professional experience (marketing experience preferred)
  • Exceptional project management: An expert in campaign execution, exceptionally organized, proficient in time management, and the ability to navigate complex processes to deliver on timelines
  • Strong communication skills: Has the ability to drive results through collaboration and influence with key partners & stakeholders
  • Robust analytical skills: Demonstrates the ability to interpret and demystify data and formulate strategies by utilizing data. Proficient in Excel and PowerPoint
  • Innovator: Passionate about challenging the status quo and a solutions-oriented thinker with a strong customer focus, comfortable with ambiguity and evolving strategies in an ever-changing environment
  • Team player: Sense of humor, growth mindset, and hunger for perpetual learning

Nice to Have

  • Experience in developing and executing marketing campaigns across multiple channels
  • Knowledge of customer segmentation and targeting strategies
  • Experience working with external creative agencies and cross-functional teams

Benefits & Perks

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Working at American Express

American Express values innovation, shared leadership, and a commitment to supporting its colleagues' holistic well-being. The company fosters a culture of collaboration, continuous learning, and inclusivity, emphasizing flexibility through programs like Amex Flex to support work-life balance and personal growth.

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Job Details

Posted AtJun 12, 2025
Job CategoryEmail Marketing
Salary55k-105k
Job TypeFull Time
Work ModeHybrid
ExperienceSenior

About American Express

Website

americanexpress.com

Company Size

10000+ employees

Location

New York, NY

Industry

Other Nondepository Credit Intermediation

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