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Senior Associate-Digital Product Management

American Express

Phoenix, AZ
Full Time
Mid Level
60k-110k
7 days ago

Job Description

About the Role

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The role involves working within the GRC Platform and Capabilities team within Global Risk and Compliance, supporting the vision and roadmap of technology products and platforms, focusing on new product development, risk management initiatives, process control and improvement, and end user experience.

Key Responsibilities

  • Own User Stories end-to-end.
  • Collaborate with both business partners and technology partners.
  • Collaborate with technology partners in defining design and detailed work plans.
  • Be a storyteller and clearly articulate the why, what, and how of the product or feature.
  • Maintain an active product backlog that closely aligns with the strategy and roadmap.
  • Work closely with the technology team to develop, test and deliver the defined user stories for the platform features and demo/prototyping in a rapidly iterative development cycle.
  • Ensure that the appropriate tracking and reporting is in place to monitor performance post launch to evaluate future investment.
  • Identify opportunities to test, learn, evaluate results and recommend next steps.
  • Support and implement agile principles.

Requirements

  • 3+ years of Product Ownership experience driving product development in an iterative approach.
  • A good balance of Financial Crimes business acumen and technical knowledge and a track record of achieving key business results.
  • Ability to connect the dots between different requirements of different stakeholders.
  • Experience in launching software or services in partnership with engineering teams.
  • Proficiency in prototyping, iterative development, Agile, and SAFe principles.
  • Strong communication skills with the ability to influence others through partnerships.
  • Must possess a growth mindset and creative thinking skills.
  • Have intellectual curiosity and be a quick learner.
  • Build empathy with customers and end users.

Nice to Have

  • Experience in product ownership within financial services or risk management.
  • Experience working with data sets related to risk and compliance.
  • Knowledge of risk management initiatives and process control.

Qualifications

  • Bachelor's Degree in related field or equivalent work experience preferred

Benefits & Perks

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Working at American Express

American Express is built on shared values, innovation, and leadership behaviors, fostering a culture that values voice, impact, and career growth. The company emphasizes support for holistic well-being, diversity, inclusion, and flexibility through initiatives like Amex Flex, which offers various work arrangements to suit individual and business needs.

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Job Details

Posted AtJun 13, 2025
Job CategoryProduct Management
Salary60k-110k
Job TypeFull Time
Work ModeHybrid
ExperienceMid Level

About American Express

Website

americanexpress.com

Company Size

10000+ employees

Location

Phoenix, AZ

Industry

Other Nondepository Credit Intermediation

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