Senior Business Account Executive, SMB Direct Sales (Outside Sales)

About the Role

Key Responsibilities

• Territory development including developing local business partnerships, organizational affiliations, and enhancing Comcast's positioning and brand.
• Maintaining quality sales records and preparing sales and activity reports as required.
• Ensuring customer satisfaction and supporting a positive impression of the Comcast Experience.
• Selling Comcast Commercial Internet, Video, and Voice services to small and mid-size businesses.
• Generating new leads through prospecting activities such as cold calling, canvassing, customer referrals, and partner relationships.
• Focusing on advanced communications solutions including PRI, Hosted PBX, and multi-location opportunities.
• Identifying improvement areas through a consultative process to enhance prospects' communication effectiveness.
• Managing a high-activity territory with a comprehensive business plan.
• Collaborating with technical, customer service, and support staff to ensure end-to-end customer sales and satisfaction.
• Maintaining a pipeline of qualified prospects to meet or exceed sales quotas.
• Remaining knowledgeable of Comcast products and services to facilitate sales efforts.
• Achieving and exceeding sales and business quality objectives.
• Adhering to company standards and maintaining professionalism.
• Participating in company initiatives such as the Net Promoter System and promoting inclusion and diversity.

Requirements

• Adaptability, Communication, Critical Thinking, Problem Solving, Customer-Focused, Persuasion, Professional Integrity, Resilience, Technical Knowledge, Workplace Organization.
• Bachelor's Degree (or equivalent combination of coursework and experience).
• 5-7 years of relevant work experience.

Nice to Have

• Experience with advanced communications solutions such as PRI and Hosted PBX.
• Experience in outside sales or business development.

Qualifications

• Bachelor's Degree preferred, or extensive related professional experience.
• Relevant work experience of 5-7 years.

Benefits & Perks

• Base Pay: $47,000.00
• Total Target Compensation (Base Pay plus Targeted Commission): $97,000.00
• Potential for significant upside above targeted earnings for overachievers.
• Comcast provides best-in-class benefits supporting physical, financial, and emotional well-being.
• Opportunities for career growth and exploring additional roles within the company.