Senior Business Analyst, Territory Planning and Analytics

About the Role

Key Responsibilities

• Partner with Gartner's Services leaders to define growth needs and design territories that align with corporate services strategy and guidelines
• Analyze internal and external data to identify trends and characterize market opportunity at various levels (e.g., region, industry, local area, company) to inform the design strategy
• Provide Services managers & leaders with detailed descriptions of respective territories to enable effective communication and planning
• Independently own high-complexity analytical projects analyzing territory and retention data to advise senior services leaders on maximizing revenue and margin
• Run annual and monthly processes to identify opportunities for efficiency and growth and help services leaders achieve retention targets
• Facilitate decision-making by modeling potential scenarios related to allocation of services professionals, current clients, and prospects
• Drive regular and multiple custom data analyses to inform decision-making of Gartner's services leaders and C-level executives
• Collaborate with TP&A managers and leaders to support one or more services regions
• Establish and share best practices related to creating and optimizing services territories

Requirements

• 3+ years of management consulting or analytics experience
• High proficiency with Microsoft Excel, databases, PowerBI; experience with SQL and Python preferred
• Exceptional analytical skills including regression analysis, scenario modeling, hypothesis testing, and working with non-conforming data sets
• Strong written and verbal communication skills to engage with senior leaders (VP/RVP/SVP/GVP level)
• Demonstrated ability to influence senior leaders and build relationships
• Ability to work independently, deal with ambiguity, and own projects from start to finish
• Experience in building business recommendations, services operations, analytics, or consulting roles is a plus
• Advanced proficiency in MS Excel, PowerPoint, and PowerBI
• Creative thinking and strong problem-solving abilities
• Detail-oriented with a commitment to high-quality results
• Passion for understanding customer needs and improving processes

Nice to Have

• Experience with SQL and Python
• Coursework in business analytics, advanced analytics, and business reporting
• Experience related to business recommendations, services analytics, or operations consulting

Qualifications

• Bachelor's degree or higher (implied by the need for advanced analytics coursework and experience)

Benefits & Perks

• Competitive salary, generous paid time off, charity match program
• Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP)
• 401K matching, stock purchase options, and more
• Hybrid work environment with flexibility
• Professional development and unlimited growth opportunities