Senior Business Ops Specialist - Commercial Sales & Marketing

About the Role

Key Responsibilities

• Operationalize, implement and integrate program business requirements
• Guide and facilitate the development and integration of plans, strategies and processes to meet business goals
• Coordinate and clarify analysis with business partners to validate results and determine scope to meet long range business goals
• Coordinate commitments with internal and external organizations for large scale complex plans to fulfill the broad level strategies and ensure organizational alignment
• Identify risk and opportunity potential, develop mitigation planning and refine the business case
• Present plans to executive leadership to gain approval and provide implementation direction once approved
• Establish overall management system construct by utilizing the Program Management Best Practices
• Utilize management systems, processes, and data analytics to provide insights on performance to committed plans
• Support leaders in various executive and team meetings by ensuring artifacts and agendas are prepared, meetings run efficiently, and actions are tracked to completion
• Utilize data analytics to forecast performance and consult with leaders on strategic opportunities
• Ensure follow-up actions for issue resolution
• Represent executive management to internal and external business interests in areas such as communicating business policy, strategy, and direction
• Assist in task management and provide expert business advice to enable efficient use of executive resources
• Define, design, plan, and manage projects, including project team coordination and delivery
• Develop and use collaborative relationships within and outside the organization to facilitate work goals
• Develop business acumen and knowledge of policies, practices, trends, and information affecting the business
• Understand the big picture and the interrelationships of activities within the system
• Provide coaching and guidance to less experienced personnel

Requirements

• Experience interfacing with senior and executive leadership
• Experience with developing and delivering presentations to senior and executive leadership, using Smart Brevity
• Experience in interpreting data and presenting analysis and recommendations to senior leadership
• Experience developing and reporting performance metrics
• Highly flexible, adaptable, and resilient
• Strong attention to detail, time management, problem solving, and analytical skills
• Proficiency with Microsoft Office suite including Word, Excel, PowerPoint
• 5+ years of experience working in a cross functional environment

Nice to Have

• Anticipates customer needs and proactively takes action
• Ability to work in a fast paced, high visibility, ambiguous and ever-changing environment

Qualifications

• Not explicitly specified; implied experience and skills as detailed in requirements

Benefits & Perks

• Competitive base pay and variable compensation opportunities
• Health insurance, flexible spending accounts, health savings accounts
• Retirement savings plans, life and disability insurance programs
• Paid and unpaid time off programs
• Total Rewards package designed to attract, engage, and retain top talent