Senior Business Performance and Analysis Consultant - Remote

About the Role

Key Responsibilities

• Partnering with senior leaders to influence, develop, and drive business strategy aligned to cost reduction and efficiency improvement
• Support short and long term operational/strategic business activities - by developing, enhancing and maintaining operational information and models through research and analysis of data
• Driving ideation and partnership amongst operational areas to ensure consistency and collaboration
• Establish and maintain operational metric oversight and performance review in relation to production and utilization goals through analysis and trending of data. Then presenting information for operational and business planning review and consideration
• Operational oversight of quarterly FTE and savings submissions, in partnership with finance, WFM, and BAR
• Operational SME representative in all WFM related efforts (weekly/monthly meetings, backlog recovery plans, ad-hoc reporting and analysis requests, etc.). Identify and fix gaps in current process while ideating to evolve the current process for greater future success
• Ensure timely delivery of In Flight Projects - Thereby ensuring yearly targets are met and captured in financial submissions and capacity planning
• Manage globalization efforts from an onshore perspective for Payment Integrity
• Oversee WAVE alignment between operations and WFM for both onshore and offshore teams
• Serve as a catalyst for change - challenge the status quo and bring high level of intellectual curiosity to bear to innovate and improve operations

Requirements

• 3+ years of workforce management experience
• 3+ years of SG&A management experience
• 3+ years of experience working in a global matrixed environment

Nice to Have

• Experience working with or leading various Payment Integrity functions
• Experience in healthcare desired, but also interested in candidates from manufacturing, property & casualty, and banking businesses
• Proven solid interpersonal skills, ability to work with all levels of management across all functional areas
• Proven ability to produce superior results in a financial performance-oriented environment
• Proven solid leadership and strategic planning skills within a matrix environment
• Proven excellent communication, presentation and negotiation skills

Qualifications

• No specific formal educational qualifications specified in the description

Benefits & Perks

• A comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase and 401k contribution
• All benefits are subject to eligibility requirements