Senior Customer Account Analyst Job Details | Nestle Operational Services Worldwide SA

Nestle

Rogers, AR

Full Time

Senior

about 1 month ago

Job Description

About the Role

Nestlé USA's Coffee & Beverage Division is on a mission to craft cups that uplift consumers and better communities, with a diverse product portfolio including brands like Starbucks, Coffee-Mate, Nescafé, Nesquik, Natural Bliss, Seattle's Best Coffee, and Blue Bottle. The company fosters an inspiring, high-energy, and collaborative work environment that encourages innovation, strategic thinking, and continuous learning. The organization values inclusion, agility, speed, and boldness to delight consumers and shoppers every day.

Key Responsibilities

Co-lead data analysis & reporting for Walmart sales team
Communicate business results & trends to Sales leadership identifying growth opportunities
Partner with eComm analyst to maintain accurate & up-to-date online product content
Assist with daily order flow ensuring accurate pricing, invoicing & deductions resolution
Collaborate internally leveraging syndicated and shipment data to drive forecast updates & alignment
Maintain and update customer sales plan to meet customer growth objectives
Assist with analysis for internal & external meetings & ad hoc Sales / customer requests
Participate in customer facing meetings as required

Requirements

3+ years of analytics experience within Consumer Packaged Goods industry
Experience with Scintila, Circana, and Sales forecast / Trade Fund Management (TPM)
Ideal candidate will have Walmart / Mass Channel experience
Minimum Bachelor's degree required
Highly motivated and curious problem solver with the ability to synthesize data
Proven team player who can collaborate cross-functionally & manage competing priorities
Confident communicator with proven ability to turn data into tangible recommendations
Ability to prioritize tasks to meet competing deadlines in a fast-paced environment
Advanced knowledge of Microsoft Office Excel and PowerPoint
Proficient in SupplierOne - item setup & maintenance
Experience with Walmart Scintila (Luminate) and Circana reporting
Comfortable working in an office environment

Nice to Have

Customer facing experience

Qualifications

Minimum Bachelor's degree

Benefits & Perks

Not explicitly specified in the description

Working at Nestle

Nestlé USA promotes an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates achievements. The environment supports challenging the status quo, embracing risk-taking, and pioneering new ideas. It fosters bold ambitions, continuous learning, collaboration, and a supportive, high-energy atmosphere.

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