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Senior Data Analyst

Fresh Direct

Full Time
Senior
90k-106k
about 1 month ago

Job Description

About the Role

We're FreshDirect, we've offered the best selection of fresh food since 2002, and we can proudly say that we pioneered online grocery shopping. From our state-of-the-art facility in the Bronx, we provide grocery delivery to the greater New York City metropolitan area, with seasonal service to eastern Long Island and the Jersey Shore. FreshDirect is building a better food system by bringing people closer to the highest quality, freshest food possible through a best-in-class delivery experience. We do this by having higher standards, sourcing locally and sustainably, and caring more for the people and communities we serve. The role involves turning customer and business data into actionable insights, solving complex business problems, building dashboards, and driving growth initiatives through data to influence customer experience, marketing effectiveness, and overall business performance.

Key Responsibilities

  • Partner with marketing, product, and operations teams to design and execute cross-functional growth and demand generation initiatives.
  • Develop and maintain high-quality dashboards using Power BI, enabling teams to monitor KPIs and uncover strategic business opportunities.
  • Leverage SQL to extract, transform, and analyze data from relational databases with a strong focus on data accuracy and integrity.
  • Deliver clear, data-driven recommendations by combining analytics with effective storytelling using Power BI, Mixpanel, and Excel.
  • Analyze large and complex datasets to uncover trends, patterns, and actionable opportunities that drive customer acquisition, engagement, and retention.
  • Track and report on key business KPIs related to operational excellence, merchant and customer growth, and marketing performance, including high-level cost-benefit models.
  • Contribute to the development of scalable data governance practices to ensure data consistency and quality across the organization.
  • Stay up to date with the latest industry trends and best practices in data analytics, visualization, and growth strategies.

Requirements

  • Bachelor's degree in a quantitative or analytical field (e.g., Industrial Engineering, Economics, Mathematics, Social Sciences).
  • 5+ years of experience in data analytics, with deep proficiency in SQL and working with large-scale datasets.
  • At least 2 years of hands-on experience using Power BI, including dashboard development, DAX, and report automation.
  • Demonstrated ability to solve complex business problems and deliver data-driven recommendations.
  • Strong communication skills, with the ability to translate data into insights and share with stakeholders.
  • Experience managing multiple projects simultaneously in a fast-paced and evolving environment.
  • Excellent stakeholder management and collaboration skills across cross-functional teams.
  • Resilience, adaptability, and a proactive mindset in the face of ambiguity.

Nice to Have

  • Experience with machine learning techniques and predictive analytics.
  • Familiarity with customer segmentation and marketing analytics.
  • Background in forecasting models or time-series analysis.
  • Experience in the e-commerce or grocery retail industry.

Qualifications

  • Bachelor's degree in a relevant field.

Benefits & Perks

  • The expected compensation for this role is $90,000 to $106,000 per year, depending on experience and qualifications. Final compensation will be discussed during the interview process.
  • Time Off: PTO, Safe & Sick Time, and Paid Holidays.
  • Health Benefits: Medical, vision, dental and voluntary disability benefits.
  • Financial Benefits: 401(k) + employer match and life insurance.
  • Location: On-site in the Bronx with amenities including gym, cafeteria, employee market, free parking, and shuttle service.
  • People Investment: Job training, leadership development programs, and tuition discounts in partnership with local colleges.
  • Perks: 20% employee discount on online orders and wine store, substantial markdowns at on-site market, vendor events.

Working at Fresh Direct

We embrace an in-office culture, composed of individuals who thrive on collaboration and energy from working together in a shared space. We seek people who excel in this environment, where physical presence enhances connections and engagement. Our environment fosters teamwork, innovation, growth, and successful careers, with many leaders having risen through our ranks. We are a leading innovator in the e-commerce and grocery industries.

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Job Details

Posted AtJul 12, 2025
Job CategoryData Analytics
Salary90k-106k
Job TypeFull Time
Work ModeOnsite
ExperienceSenior

Job Skills

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About Fresh Direct

Website

freshdirect.co.uk

Industry

Fresh Fruit and Vegetable Merchant Wholesalers

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