Senior Digital Media Performance Strategist, DMO

Amadeus

San Jose, CA

Full Time

Senior

1 day ago

Job Description

About the Role

The Senior Digital Media Performance Strategist, DMO is a client-facing role responsible for managing a portfolio of DMO/CVB clients as well as top hotels and resorts. The role involves developing digital media strategies, managing campaigns, collaborating with teams, and maintaining strong client relationships to drive campaign performance and achieve client objectives. The position is within Amadeus, a global company committed to innovation, diversity, and providing a supportive work environment.

Key Responsibilities

Develop an understanding of clients' needs and establish strong, collaborative and trusting relationships.
Research and develop strategy and digital media plans, identify target audiences; recommend budgets and media channels.
Work with the analyst team to implement data-driven strategies for each client.
Conduct regular calls with clients to review campaign performance and secure approval for recommended modifications to improve campaign results.
Draft ad copy and present to client for approval.
Initiate campaign set-up and workflow for tracking tags.
Manage creative development and client approval process.
Ensure all new and renewal campaigns launch and quality SLAs are met.

Requirements

Bachelor's degree in marketing, Hospitality, or other related fields.
4+ years of online digital media/advertising experience in a client-facing role.
Experience with Programmatic Display, Paid Social, Paid Search, Google Campaign Manager, Facebook Business Manager, Google Analytics, and/or Tableau.
Demonstrated passion for innovation, strategic thinking, creative problem solving, and establishing positive customer relationships.
Ability to evaluate data trends and other numeric data effectively (ROAS, margins, KPI's).
Strong MS Office (PowerPoint, Word, Excel) skills.

Nice to Have

Prior work experience in the Hospitality industry, especially servicing DMO/CVB clients or working with a destination marketing organization.

Qualifications

Bachelor's degree in marketing, Hospitality, or related fields.
4+ years of relevant experience in digital media/advertising.

Benefits & Perks

Attractive remuneration packages including salary, bonus, equity, and benefits.
Flexible working model allowing employees to work wherever and however it works best for them.
Opportunities to learn through on-the-job training, formal learning activities, and day-to-day interactions.
A caring environment that supports both career and personal life.

Working at Amadeus

Amadeus fosters a global, inclusive, and diverse environment that values trust, reliability, and innovation. The company emphasizes continuous learning, a supportive work environment, and a commitment to diversity, equity, and inclusion, enabling employees to reach their full potential and contribute to a meaningful mission in the travel industry.

Apply Now