Senior Digital Product Manager

7-Eleven

Irving, TX

Full Time

Senior

1 day ago

Job Description

About the Role

The Senior Product Manager is responsible for elevating and modernizing 7-Eleven's customers, store, and franchisee facing experiences. They define product strategy, develop, launch, and enhance products and services that drive the business forward. The role involves working closely with software teams to define requirements, coordinate resources, and track KPIs, with a focus on creating impactful and meaningful customer experiences within a company with a rich history and a mission to redefine convenience.

Key Responsibilities

Translate business goals and end user needs into product strategy; communicate direction and product priorities to the development team, other matrixed teams, and third-party partners.
Identify goals, metrics, and analytics to determine product value; continually make recommendations and refinements to the product backlog based on learnings.
Manage and groom the product backlog; make future decisions based on the value that will be delivered.
Monitor research and the competitive landscape to recommend the best solutions and ensure that products remain or become best in class.
Work with user research and testing teams to formulate, test, and refine assumptions and hypotheses through user research and testing.
Create, prioritize, and accept user stories; incorporate them into release planning.
Lead and mentor the team in standups, iteration planning sessions, product demos, and retrospectives.
Foster collaboration with team members (Engineering, UX, etc.) to drive value and resolve impediments.
Advocate for the end user and stakeholder by understanding user needs and managing expectations.
Participate in and contribute to learning activities around modern agile design and development practices.
Guide junior team members in strategy, alignment, analysis, and execution tasks.

Requirements

Bachelors Degree.
5+ years of experience in digital/agile product management.
Proven experience in translating customer needs into product features and user interface design, with proficiency in tools such as JIRA, Confluence, wireframing, and analytics software.
Significant experience working with design and engineering teams, managing full stack teams.
Strong analytical skills.

Nice to Have

Bachelor's Degree in Computer Science or Engineering.
MBA or Master's degree.
Experience in retail or e-commerce, particularly in launching customer experiences.

Qualifications

Educational background in Computer Science or Engineering (preferred).
Advanced degrees such as MBA or Master's (preferred).

Benefits & Perks

For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.

Working at 7-Eleven

7-Eleven has a rich 96-year history, built on innovation and beloved products, with a mission to contemporize the brand and redefine convenience. The company values modern agile practices, collaboration, and continuous learning, fostering a dynamic environment focused on impactful customer experiences.

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