Senior Email Marketing Manager

About the Role

Key Responsibilities

• Own the global email and in-app communications calendar, including intake triage, prioritization, and alignment on execution timelines
• Partner with cross-functional teams (Product Marketing, Campaigns, Field, and Lifecycle) to drive aligned communication strategy and delivery
• Support development and maintenance of multi-variant nurture programs and one-off customer campaigns that align with broader marketing goals
• Lead project management and delivery of major customer campaigns and flagship event communications
• Maintain and evolve a structured intake and delivery framework for email and in-app requests, ensuring high-quality execution at scale
• Monitor campaign performance and audience engagement, optimizing messaging and delivery timing as appropriate
• Manage our communications Airtable and maintain stakeholder visibility through regular planning and status updates

Requirements

• 3-5 years in marketing, with a strong focus on email communications, customer lifecycle, or campaign operations
• Experience managing intake and delivery processes across multiple stakeholders and global teams
• Proficiency with Airtable (or similar project management tools), email platforms (e.g., Marketo), and analytics
• Strong communication and collaboration skills; ability to confidently manage up, across, and out
• Experience supporting or owning communications for large-scale campaigns or events
• A balance of strategic thinking and detail-oriented execution; thrives in fast-paced, high-accountability environments