Senior IT Program Management & Transformation Manager

About the Role

Key Responsibilities

• Lead the planning, execution, and delivery of medium-to-large IT projects and programs across infrastructure, applications, SaaS, and business systems.
• Define and manage project scope, schedules, risks, budgets, and deliverables using project management best practices (e.g., Agile, Waterfall, hybrid).
• Coordinate internal teams, third-party vendors, and cross-functional stakeholders to ensure timely, quality delivery.
• Prepare and present program status updates and risks to IT and business leadership.
• Manage vendor engagements, including scope, service delivery, and SLAs.
• Apply structured change management methodologies (e.g., Prosci, ADKAR) to support user readiness and adoption of new systems and processes.
• Assess change impacts and develop plans for communication, stakeholder engagement, training, and resistance management.
• Develop and deliver change communications in collaboration with corporate communications and business leads.
• Partner with IT Business Partners, PMO, HR, Corporate Communications, and business stakeholders to align project and change initiatives with broader organizational goals.
• Drive a culture of continuous improvement, learning, and shared accountability within the IT organization.
• Contribute to the development and maturation of IT project and change management capabilities, tools, and templates.

Requirements

• Bachelor's degree in Information Technology, Business Administration, Organizational Development, or a related field; Master's degree or MBA is a plus.
• 12+ years of progressive experience in IT project management, program delivery, or change management roles.
• Proven experience leading complex IT projects or programs involving systems implementation, process transformation, or digital enablement.
• Formal training and certification in project management (e.g., PMP, PMI-ACP, Agile Product Delivery) and/or change management (e.g., Prosci, CCMP) strongly preferred.
• Experience in life sciences, biotech, healthcare, or similarly regulated industries a plus.
• Excellent communication, facilitation, and stakeholder engagement skills.
• Ability to navigate ambiguity, work across multiple initiatives, and influence without authority.

Nice to Have

• Highly organized and precise, with great attention to detail.
• Skilled communicator with a focus on customer service to resolve issues effectively.

Qualifications

• Formal training and certification in project management (e.g., PMP, PMI-ACP, Agile Product Delivery).
• Formal training and certification in change management (e.g., Prosci, CCMP).

Benefits & Perks

• Salary range of $144,000 - $180,000 with discretionary annual target bonus, stock options, ESPP, and 401k match.
• Comprehensive health insurance plans including medical, dental, vision, and basic life insurance.
• 20 days of PTO, 10 paid holidays, and a winter company shutdown.