Senior Manager, Business Intelligence & Analytics

Subway

Miami, FL

Full Time

Senior

14 days ago

Job Description

About the Role

We have an exciting opportunity to support our Analytics team as a Senior Manager, Business Intelligence & Analytics based in Miami, FL. Analytics at Subway leverages mathematics and statistics to uncover insights in data to inform business decisions. The North America team provides critical analytics to evaluate company performance and identify key actions that drive the greatest impact on performance improvement. This role is responsible for analyzing transaction level data and promotional activities to inform messaging, targeting, and uncover value opportunities. In addition, you will partner with the Global Pricing team to evaluate pricing recommendations and support marketing with new product pricing. As a thought leader, this position will collaborate, communicate, and strategize to deliver meaningful business impact, with a direct influence on our marketing strategic direction.

Key Responsibilities

Analyze transactional datasets and industry-specific trends to gain actionable insights, leveraging data to support continuous optimization.
Align system initiatives and pricing execution with Subway's guidelines, analyze performance to assess pricing effectiveness, and support new product pricing for Marketing.
Partner with the Marketing team to design and implement campaign tests, analyze results, and translate findings into actionable insights.
Prepare presentations to communicate performance insights and data-driven recommendations to stakeholders.
Perform ad-hoc analysis to proactively develop and test hypotheses.

Requirements

Bachelor's degree in Business Analytics, Statistics, Mathematics, Economics, Finance, Business Administration (Required).
Minimum 8 years of experience in Analytics (QSR/Retail experience a plus).
Expert knowledge of Microsoft Office (Excel, PowerPoint, Outlook).
Extensive knowledge of SQL. Experience using Alteryx, Tableau, and/or APT Test & Learn a plus.
Experience collaborating across functions, including external vendors to gather data and collaborate on measurement and insights.
Strong experience applying statistical techniques such as regression, ANOVA, cluster analysis, factor analysis, time business problems.
Strong experience designing, implementing, and analyzing A/B tests or other experimental methodologies to optimize business performance.
Ability to turn data into actionable strategies, provide clear recommendations, and present findings to leadership in a way that influences decision-making.
Familiarity with data infrastructure, databases, file manipulation, and ability to collaborate with internal and external IT teams.
Strong analytical problem-solving skills, including data QC and summarizing key findings.
Capable of explaining advanced analytics to non-technical audiences.
Strong business acumen and understanding of how analytics impacts overall business performance.

Nice to Have

Experience using Alteryx, Tableau, and/or APT Test & Learn.

Qualifications

Bachelor's degree in relevant field
Minimum 8 years of experience in Analytics

Benefits & Perks

Insurance Plans (Medical/Life)
401K
Competitive Bonus
Mobility Allowance
Tuition Reimbursement
Company Holidays
Volunteering time
And Many More

Working at Subway

At Subway, 'better' is baked into our DNA. We believe in continued improvement in our lives, our businesses, and our planet. We embrace change and the path ahead, making better living way easier. Our purpose is centered on fueling healthy businesses and healthier lives. We foster a fast-paced and agile working environment where employees are encouraged to be bold, empowered, and accountable.

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