Senior Manager-Digital Product Management

About the Role

Key Responsibilities

• Define your product vision and your roadmap by working with leadership, key stakeholders, and partners.
• Drive global development for experiences with millions of views, partnering closely with the Web, Mobile, Design, Marketing, and Analytics teams.
• Work closely with technology teams to develop, test and deliver features and services.
• Communicate the vision of the Membership Experience, its impact across Business Lines and Card Product teams, and the high-level business needs to leaders across the organization.
• Lead prioritization and development efforts with scrum team.
• Translate product roadmap into well-defined product requirements/user stories and acceptance test criteria.
• Embody design-thinking in your practice, including empathy and journey mapping, and UX research.
• Leverage data and analytics (qualitative + quantitative) to drive informed decisions, experimentation, and product strategy.
• Understand and apply new trends and competitive best practices into product roadmap and requirements.
• Support development of appropriate tracking and reporting to determine product performance.

Requirements

• Bachelor's Degree in related field required.
• 2/3+ years of experience in Product Management/Development.
• Experience leading scrum teams and a solid understanding of back-end architecture is required.
• Proven track record with consumer-facing product(s) and a core product vision.
• Experience with rapid and iterative software development methodologies.
• A solid understanding of application architecture (e.g., web, native app, PWA, etc).
• Knowledge of reporting/analytical applications, i.e., Adobe.
• Experience with agile product development methodologies and tools (JIRA, Rally, LPM, etc.).
• Impeccable communication skills, both on and offline.

Nice to Have

• Experience with web, native app, or PWA application architecture.
• Familiarity with analytical tools such as Adobe.
• Experience working with cross-functional teams including design, marketing, and analytics.

Benefits & Perks

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities