Senior Manager, Experience Design, Marketing Experiences
Autodesk
Job Description
About the Role
We are seeking a highly skilled and motivated Senior Manager, Experience Design to join our Marketing Experiences team. The successful candidate will lead the design strategy and execution for our marketing platforms, driving innovative and user-centric experiences that optimize the customer facing marketing experience as well as optimizing and enhancing internal marketing workflows to ensure seamless and efficient operations for our marketing teams. This role requires a deep understanding of marketing and marketing operations, user behavior, and the ability to translate business objectives into compelling design solutions that enhance customer engagement and satisfaction. The Senior Manager will work cross-functionally with product management, engineering, and other design leaders to ensure that we are creating high-quality, consistent experiences that align with our users' needs and the company's business objectives. You will mentor and guide a talented team of designers, fostering a culture of creativity, innovation, and excellence. This is a unique opportunity to impact Autodesk's customer experience, and overall Experience Design strategy. You will report into the Director of User Experience, Marketing & Commerce. Preference for Bay Area candidates working hybrid/remote from our San Francisco office.
Key Responsibilities
- Lead the Marketing design team, driving the development of best-in-class experiences for our customers to ensure a seamless buying experience
- Oversee the design efforts for the customer and internal marketing platforms, focusing on ease of use, conversion, customer retention and renewal processes
- Collaborate closely with product managers, engineers, and other stakeholders to develop and execute a comprehensive design strategy that meets both user and business needs
- Advocate for user-centered design approaches, leveraging qualitative and quantitative data to inform design decisions and continuous improvement
- Mentor and guide a team of experience designers, fostering professional growth, cross-functional collaboration, and setting a high bar for design quality
- Conduct regular design reviews, usability testing, and audits to ensure consistency, accessibility, and alignment with Autodesk's design standards
- Stay current with industry trends, emerging technologies, and best practices to ensure Autodesk's products remain innovative and competitive
Requirements
- 10+ years of experience in experience design, with at least 4 years of leadership experience managing design teams
- A minimum of 4 years of proven design experience, primarily focused on supporting the experiences of customer and internal marketing teams
- Excellent communication and presentation skills, with the ability to articulate design decisions clearly to cross-functional stakeholders
- Demonstrated ability to lead design teams in a fast-paced, collaborative environment
- Passion for user-centered design and a deep understanding of balancing user needs with business objectives
- Experience in creating and implementing design systems, ensuring consistency across products and platforms
Nice to Have
- Familiarity with agile methodologies and working in cross-functional product development teams
- Experience in focusing on the enterprise and employee experiences as part of the customer workflow
Qualifications
- Educational background is not explicitly specified in the description
Benefits & Perks
- Health and financial benefits
- Time away and everyday wellness programs
- Competitive salary with a starting range between $160,500 and $259,600 for U.S.-based roles
- Annual cash bonuses, commissions for sales roles, stock grants, and comprehensive benefits
Working at Autodesk
We take great pride in our culture here at Autodesk - our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers. When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all.
Job Details
About Autodesk
Website
autodesk.com
Company Size
10000+ employees
Location
San Francisco, CA
Industry
Software Publishers
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