Senior Manager, North Amercia Commercial Data Strategy & Insights

About the Role

Key Responsibilities

• Lead delivery of insights and reporting across NA Commercial Operations, including drug distribution, prescription, claims, payer datasets, ex-factory and 3PL partner data, 3PL chargeback data, and omnichannel engagement data.
• Oversee dashboards and self-service BI tools to ensure stakeholders have access to timely, reliable insights.
• Prepare business review and performance materials for executive leadership.
• Manage technical analysts in building and evolving reporting tools, pipelines, and data validation processes.
• Partner with Sales Operations to support data needs of North American sales structures while maintaining focus on analytics and insights.
• Collaborate with the internal omnichannel team to define campaign KPIs, measure ROI, and feed insights into engagement design.
• Own functional management of wholesaler chargeback allocation processes.
• Oversee integration of drug distribution and prescription data into the enterprise data warehouse.
• Serve as execution lead for NA operational data strategy, including revenue operations, CRM, sales enablement tools, and marketing data analytics.
• Provide analyses leveraging claims data to support Infectious Disease payer insights.
• Ensure compliance with data privacy and residency requirements in coordination with the head of NA Operations.
• Support forecasting and demand planning processes with analytical inputs and data validation.

Requirements

• Minimum of 8+ years of experience in the pharmaceutical industry, ideally including commercial operations, analytics, or data management roles.
• Deep expertise with IQVIA datasets and their practical application in commercial analytics.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and BI tools (e.g., Power BI, Tableau).
• Strong skills in SQL with the ability to extract and manipulate large datasets.
• Bachelor's degree required; advanced degree preferred in business, data analytics, statistics, computer science, or a related field.
• Experience working with managed markets, payer strategy, pricing, contracting, reimbursement, or related fields is preferred.
• Experience with omnichannel engagement platforms, metrics, and campaign performance data is strongly preferred.
• Strong problem-solving abilities, effective collaboration skills, and the ability to lead technical teams and translate technical work into business insights.

Nice to Have

• Experience coordinating with marketing and omnichannel functions.
• Experience in vaccines or broader pharmaceutical commercial data.
• Experience working in cloud-based data environments (e.g., AWS).

Qualifications

• Bachelor's degree in a relevant field; advanced degree preferred.

Benefits & Perks

• A chance to work in an international company with unique technology and a dedicated workforce.
• A dynamic and flexible work environment.
• Opportunities to develop personal and professional competencies.
• Comprehensive benefits plan and a competitive compensation package.
• Salary Range - $140k - $220k.