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Senior Manager Quality Engineering

Mad Mobile

Tampa, FL
Full Time
Senior
about 14 hours ago

Job Description

About the Role

Mad Mobile is leading the charge in building the next generation of retail and restaurant experiences. In today's rapidly evolving market, customer expectations continue to change, and Mad Mobile is at the forefront of innovation. We empower customers to engage and purchase from brands seamlessly, whether they're in-store, outside the four walls, or on the go. Our platform already supports some of the biggest brands, and we're always looking for new ways to engage with customers, increase in-store productivity, and ultimately drive transactional value. If you're passionate about creating exceptional experiences and shaping the future of retail and restaurants, Mad Mobile is the place for you! As the Senior Manager, Quality Engineering, you will lead the quality engineering team in ensuring the highest standards of software quality across Mad Mobile's platform. You will develop and implement quality strategies, processes, and tools that drive efficiency and accuracy in testing, ensuring an exceptional customer experience. This role will play a critical part in delivering reliable, innovative solutions to our retail and restaurant partners. This position is based in Tampa, FL.

Key Responsibilities

  • Lead and manage the QA team to ensure the delivery of high-quality software products.
  • Develop and implement QA strategies, processes, and standards to improve product quality and efficiency.
  • Collaborate with cross-functional teams, including development, product management, and customer support, to ensure seamless integration of QA processes.
  • Utilize AI technologies and methodologies to enhance QA processes, including automated testing, predictive analytics, and anomaly detection.
  • Identify and implement AI use cases within the QA department to improve testing accuracy and efficiency.
  • Oversee the development and execution of test plans, test cases, and test scripts.
  • Monitor and report on QA metrics, including defect rates, test coverage, and test execution progress.
  • Ensure compliance with industry standards and best practices in QA.
  • Provide mentorship and guidance to QA team members, fostering a culture of continuous improvement and innovation.
  • Stay informed about advancements in AI and machine learning as they relate to software testing.

Requirements

  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • Minimum of 5+ years of experience in quality assurance, with at least 2 years in a managerial role within a SaaS company.
  • Strong knowledge of AI technologies and their applications in QA processes.
  • Proven experience with automated testing tools and frameworks.
  • Excellent leadership and team management skills.
  • Strong analytical and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced, dynamic environment.

Nice to Have

  • Master's degree in Computer Science, Engineering, or a related field.
  • Experience with AI-driven testing tools and platforms.
  • Knowledge of industry standards and best practices in QA for SaaS products.

Benefits & Perks

  • Market-leading benefits for medical, dental, and vision coverage, with premiums covered by the company.
  • A $1,000 HSA contribution, prorated based on start date and split into two payments.
  • A 401(k) plan with a matching contribution of up to 6%, fully vested from day one.
  • No waiting period for benefits, which start from day one.

Working at Mad Mobile

Mad Mobile promotes diversity and a healthy work-life balance. The company values customer focus, accountability, teamwork, innovation, and integrity. Recognized as the #38 fastest-growing company in Florida and #9 on the Tampa Bay Times Top 100 Workplace List, Mad Mobile prides itself on its culture and commitment to building exceptional teams.

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Job Details

Posted AtJun 24, 2025
Job CategoryQA Engineering
SalaryCompetitive salary
Job TypeFull Time
Work ModeOnsite
ExperienceSenior

About Mad Mobile

Website

madmobile.com

Company Size

501-1000 employees

Location

Tampa, FL

Industry

Software Publishers

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