Senior Master Data Analyst

About the Role

Key Responsibilities

• Manage the oversight process for the master data function including monitoring for adherence to procedures, creating and managing incident tickets, recommending and implementing control process enhancements, and monitoring for completeness, timeliness, and accuracy of activity.
• Recommend changes to methods or procedures to meet operational needs, improve accuracy, and streamline processes.
• Ensure key metrics are completed and shared with Business Units monthly.
• Provide inputs and recommendations for process and technology issue resolution.
• Work with the Service Provider and SG teams to ensure all workflow tools are operational and issues are addressed to prevent delays in disbursements.
• Periodically review key vendors' scorecards to identify roadblocks.
• Lead user acceptance testing of system changes to workflow tools.
• Assist the Manager with coordinating SSC actions on a monthly basis, including participating in accounts payable meetings and providing performance summaries.
• Work with the Manager to ensure SOW commitments regarding timeliness, cost, quality, and reliability are met.
• Assist with managing and resolving strategic service issues between SSC and other stakeholders.
• Audit master data in the ERP system.

Requirements

• Bachelor's degree in Business Administration, Finance, or Accounting, or equivalent experience.
• Minimum of 5+ years of master data management experience in a mid-size to large company.
• Experience with integrated ERP and financial reporting systems, with SAP and QAD as a plus.
• Experience working with large data sets and applications, including analysis.
• Exposure to internal controls and operating within established accounting, reporting, and statutory guidelines.
• Extensive experience with Microsoft Office tools.
• Ability to operate with considerable autonomy, make critical decisions, and respond independently to difficult situations.
• Strong communication skills to provide clear and concise verbal or written information to all management levels.
• Experience working with outsourced teams across different geographies, cultures, and time zones is a plus.

Nice to Have

• Prior experience servicing internal customers in a shared service organization.
• Experience with internal controls.
• Experience working in a multicultural environment.
• Experience with SAP and QAD systems.

Qualifications

• Bachelor's degree in Business Administration, Finance, or Accounting, or equivalent experience.

Benefits & Perks

• Health and Well-being: Medical, Prescription Drug, Vision, and Dental Insurance
• Healthcare Saving Account and Flexible Spending Account options
• LiveWell Wellness Program
• Employee Assistance Program (EAP)
• Paid Time Off and Paid Parental Leave
• Retirement and Protection: 401(k) with Company Match, Retirement Accumulation Plan (RAP), Cash Balance Pension Plan
• Company-provided Life Insurance, AD&D, Short-Term Disability
• Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and Accident Insurance
• Additional Benefits: Commuter Benefits, Group Legal, Identity Theft Protection, Auto and Home Insurance, Pet Insurance and Discounts, Back-up Child and Elder Care, PerkSpot Employee Discount Program, Volunteer Day