Senior Product Manager

About the Role

Key Responsibilities

• Product line planning; guiding content and technology development; advocating for customer/sales needs in the product development process
• Drive product strategy and vision to deliver high quality products and/or features on schedule that meet the product needs and corporate goals
• Communicate project scope changes, prioritization reasoning, and decisions affecting product delivery
• Define project deliverables to support delivery of high quality products on schedule that meet company needs and goals
• Manage product lifecycle from initial conceptualization, authorization, development, launch, maintenance and sunsetting products
• Assist the sales team with technical product evaluations and proofs of concept
• Train the sales teams on how to sell the product effectively
• Engage with customers to understand their business challenges and technical requirements
• Design and deliver client presentations, demonstrations, and technical pilots that highlight the value of our solutions
• Develop and maintain in-depth knowledge of our product portfolio and competitive landscape
• Create sales materials to support the sales process
• Own the pricing of the product in collaboration with the product management and sales leaders
• Craft use cases and identify major selling points for the product
• Collaborate with sales and marketing teams to develop sales marketing strategies and materials
• Liaise between sales and engineering teams to address technical issues and ensure customer satisfaction
• Prepare and present technical proposals and configurations that meet customer needs
• Provide training and support to customers and partners on our solutions
• Continuously stay updated with industry trends and technological advancements
• Create and maintain technical documentation to support the sales process

Requirements

• Experience in implementing product maintenance plans and managing development phases in the product lifecycle
• Assist with project management needs; ensure work is understood and completed on time
• Solutions engineering, client services, or a similar customer-facing technical sales role
• Expertise in the online video platform & hosting industry
• Experience working with complex software solutions and technologies
• Ability to deliver presentations and demonstrations to diverse audiences
• Experience developing technical proposals and documentation
• Experience creating sales materials and owning product pricing
• Ability to develop use cases and identify major selling points
• Performing competitive analysis to inform sales strategies
• Experience within the technology space in a technical, consulting, and/or sales capacity
• Familiarity with cloud platforms such as AWS, Azure, or Google Cloud
• Experience with enterprise software solutions and architectures
• Understanding of networking, security, and system integration concepts
• Strong collaboration and adaptability skills
• Proven track record of working in a dynamic, fast-paced environment
• Curiosity and openness to new technologies and approaches
• Strong communication and interpersonal skills
• Proven ability to collaborate within a team and coordinate across departments
• Problem-solving skills and a proactive attitude
• Ability to understand and address both business and technical needs
• Effective team training skills

Nice to Have

• Familiarity with cloud platforms such as AWS, Azure, or Google Cloud
• Experience with enterprise software solutions and architectures
• Understanding of networking, security, and system integration concepts

Benefits & Perks

• Comprehensive benefits package including medical, dental, and vision insurance
• 401k matching
• Membership to child-care providers
• Additional TransPerks
• Your birthday off