Senior Product Manager

Fiserv

New York, NY

Full Time

Senior

111k-190k

15 days ago

Job Description

About the Role

The Senior Product Manager at Fiserv will hold responsibility for driving market requirements and product delivery for Clover's Gift Product. This role involves interfacing with merchants, partners, sales, and operational teams to identify business requirements and partnerships to drive merchant value. The position requires daily interaction with cross-functional internal teams and clients to develop product strategy and build features that meet market needs, ultimately increasing revenue and client satisfaction.

Key Responsibilities

Responsible for conception through end-of-life ownership for a specific product, product group or product line including product management, product development and business development.
Manage, track and report product performance throughout its lifecycle including product strategy, product planning and issue prioritization.
Drive product development life cycle from concept, design, testing, and production deployment, and product commercialization, including all improvements of road map and statement of direction development.
Lead peers and dotted line relationships through the project lifecycle to deliver development efforts.
Maintain awareness and understanding of customer and market needs. Develop business cases to support new product recommendations.
Act as a primary negotiator between internal stakeholders and clients to resolve problem statements and use cases.
Provide relevant product information and expertise to support sales effort. Assist with the education and merchant closed loop programs and stored value features and functionality.

Requirements

5+ years of product management experience preferably in B2B SaaS or e-commerce.
Bachelor's degree or higher in related field or equivalent work experience.
Proven track record of delivering successful third-party integrations.
Strong understanding of APIs, webhooks, and their documentation.
Ability to work closely with engineering teams to scope and deliver technical solutions.
Experience collaborating with external partners, including negotiating priorities, aligning on roadmaps, and driving successful outcomes that drive revenue.
Experience bringing integrated products to market, including coordinating with marketing and sales to drive adoption and customer success.
Adept at working in agile methodologies, partnering with Product Design and Engineering to lead fast iteration cycles.
Proven record using data to drive decision making and impact measurement.

Nice to Have

Experience working in the digital/mobile wallet or payments space is a strong plus.
Experience working in B2B/2C /dual sided platforms and marketplaces a strong plus.

Qualifications

5+ years of product management experience preferably in B2B SaaS or e-commerce.
Bachelor's degree or higher in related field or equivalent work experience.

Benefits & Perks

Medical, Vision and Dental Benefits
Comprehensive benefit plans to suit your unique needs
Fuel Your Life Wellness Program
Resources to elevate your well-being
401k, Employee Stock Purchase Plans and Incentives & Bonuses
When Fiserv performs well, so does your financial health
Employee Resource Groups
Celebrating inclusion in the workplace
Paid Time Away
Providing the time off to manage personal needs

Working at Fiserv

Fiserv is committed to equal opportunity employment and fostering an inclusive workplace through Employee Resource Groups and comprehensive benefits. The company emphasizes making a global impact, innovation, and supporting employee well-being and diversity.

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