Senior Product Manager

About the Role

Key Responsibilities

• Develop and execute a compelling product vision that positions the company competitively while addressing critical customer needs
• Collaborate with design teams to create intuitive, world-class interfaces that delight users and solve complex security challenges
• Create comprehensive product requirements and maintain a strategic roadmap balancing innovation with customer pain points
• Maintain project schedules, remove obstacles, and ensure the development team operates smoothly to meet delivery commitments and quality standards
• Build robust analytics capabilities that provide enterprises with actionable insights into usage patterns and security trends
• Align Engineering, Sales, Support, and end-users around cohesive product goals and development priorities
• Coordinate training and enablement across all company functions to ensure seamless product launches
• Develop detailed specifications that effectively communicate product features to all stakeholders

Requirements

• 5+ years of product management experience, preferably in SaaS or enterprise software
• Proven track record of successful product launches and lifecycle management
• Strong understanding of customer discovery methodologies and agile development practices
• Exceptional communication skills with the ability to influence cross-functional teams
• Data-driven approach to decision making with experience in analytics implementation
• Experience with physical access control systems
• Experience with AI/machine learning technologies is strongly preferred
• 3+ years of experience in product or project management
• Legal authorization to work in the U.S. indefinitely

Nice to Have

• Experience leveraging AI technologies in product development, particularly for security solutions
• High energy with success in competitive markets
• Creative problem-solving abilities focusing on elegant solutions
• Experience managing complex stakeholder ecosystems including partners, installers, and end-users

Qualifications

• Educational background is not explicitly specified, but experience requirements imply a need for significant professional expertise

Benefits & Perks

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave