Senior Product Manager - Automation Platform

Fiserv

Alpharetta, GA

Full Time

Senior

20 days ago

Job Description

About the Role

The Senior Product Manager for the Automation Platform at Fiserv focuses on developing and executing the product roadmap specifically for automation solutions, ensuring these tools enhance operational efficiency and streamline processes. They collaborate with cross-functional teams to integrate automation technologies, listen to customer feedback to refine features, and drive innovation to keep the platform ahead in the market.

Key Responsibilities

Define the product strategy for the automation platform
Manage and execute the product roadmap, balancing customer needs with business priorities
Facilitate data-driven decisions and create necessary metrics for evaluating product success
Conduct pilot tests and gather early feedback to ensure feature adoption
Analyze customer feedback to prioritize and convert into defined feature requirements
Identify opportunities for product enhancement based on competitive research and industry trends

Requirements

5+ years of product management or product owner experience in an enterprise SaaS product company, preferably with Salesforce or ServiceNow platform
5+ years of experience in product roadmap planning, go-to-market strategies, and managing end-to-end product releases
5+ years of experience defining, developing, and launching products at various stages in an agile environment
4+ years of experience collaborating with engineering teams, demonstrating strong technical aptitude
Bachelor's degree in a related field and/or equivalent military experience

Nice to Have

Experience with Salesforce, ServiceNow, low-code, or RPA platforms
Strong analytical and problem-solving skills, with demonstrated experience in data-informed decision-making and leveraging analytics to measure product success
Exceptional skills in stakeholder management, collaboration, and communication, with a customer-first mindset

Qualifications

Bachelor's degree in a related field and/or equivalent military experience

Benefits & Perks

Medical, Vision and Dental Benefits
Fuel Your Life Wellness Program
401k, Employee Stock Purchase Plans and Incentives & Bonuses
Employee Resource Groups
Paid Time Away

Working at Fiserv

Fiserv is proud to be an Equal Opportunity Employer. The company emphasizes inclusion in the workplace through Employee Resource Groups and promotes well-being with wellness programs. They value innovation, diversity, and supporting their employees' personal and professional growth.

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