Senior Product Manager, Buyer Experience & Storefront

About the Role

Key Responsibilities

• Define and execute the product strategy for the Buyer Experience and Storefront, ensuring alignment with Xometry's business goals and contributing to a low-friction buyer journey across all touchpoints.
• Partner closely with engineering, marketing, sales, design, user research and data science teams to ensure alignment on product priorities, roadmaps, and successful execution within your area.
• Utilize data, market insights, and customer feedback to inform product decisions. Define and monitor key performance metrics (KPIs) to track initiative success and adjust strategies as needed.
• Champion the buyer's experience, leveraging customer insights to create exceptional digital experiences that meet the evolving needs of our diverse buyer base within the storefront and key buyer journey stages.
• Drive continuous improvements to the marketplace, focusing on removing friction points and streamlining the path to purchase within the storefront and critical buyer flows.
• Act as a key point of contact for stakeholders, presenting updates, insights, and product opportunities related to your domain.
• Leverage advanced genAI tools across the development stack, from ideation to prototyping, to build and execute faster.

Requirements

• 5+ years of experience in product management with a proven track record of delivering successful digital products.
• Bachelor's degree in Business, Computer Science, or a related field.
• Strong understanding of digital marketplaces, particularly in B2B, e-commerce, or SaaS environments, with a focus on optimizing the buyer experience and enhancing user engagement.
• Demonstrated ability to leverage data and analytics to inform decision-making and drive product performance.
• Experience working effectively across functional areas, including engineering, design, data science, marketing, and customer success, with a collaborative approach.
• Excellent verbal and written communication skills, capable of articulating complex concepts to diverse stakeholders.
• Strong strategic thinking and analytical skills, with the ability to contribute to product vision and deliver results that drive company growth and customer satisfaction.
• Proven ability to contribute to and drive change within a fast-paced, scaling organization, with comfort in ambiguity and adaptability.

Nice to Have

• Experience with digital marketplaces in B2B, e-commerce, or SaaS environments.
• Experience leveraging advanced genAI tools in product development.

Qualifications

• Bachelor's degree in Business, Computer Science, or a related field.