Senior Product Manager - Cloud Security SaaS Platform

Johnson Controls

Westford, MA

Full Time

Senior

4 days ago

Job Description

About the Role

Build your best future with the Johnson Controls team. As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!

Key Responsibilities

Collaborate with engineering, design, and other cross-functional teams to develop and enhance access control and video surveillance cloud security products.
Ensure products meet quality standards and customer requirements.
Conduct market research to understand customer needs, industry trends, and the competitive landscape.
Use insights from market research to inform product strategy and development.
Develop and maintain a product roadmap that outlines key features, enhancements, and timelines.
Prioritize initiatives based on business value and customer impact.
Engage with customers to gather feedback, understand pain points, and validate product concepts.
Define and track key performance indicators (KPIs) to measure product success.
Use data-driven insights to make informed decisions and optimize product performance.
Create and maintain product documentation, including user guides, technical specifications, and training materials.
Support sales and marketing teams with product knowledge.
Communicate product updates, progress, and challenges to stakeholders.
Ensure alignment with business goals and manage expectations.

Requirements

Bachelor's degree in Computer Science, Engineering, Business, or a related field.
7+ years of experience in Product Management, preferably in the physical security product industry, access control, video surveillance, or cloud SaaS and IoT products.
Strong understanding of access control technologies, video surveillance systems, and cloud SaaS subscription business models.
Excellent analytical, problem-solving, and decision-making skills.
Strong communication and interpersonal skills, with the ability to work effectively in a collaborative environment.
Experience with agile methodologies and product management tools.
Ability to manage multiple priorities and thrive in a fast-paced environment.
Travel up to 20%.

Qualifications

Bachelor's degree in Computer Science, Engineering, Business, or a related field.

Benefits & Perks

Competitive salary and bonus plan
Paid vacation/holidays/sick time
Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
Extensive product and on-the-job/cross training opportunities with outstanding internal resources
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy

Working at Johnson Controls

Join a winning team that supports meaningful work projects and learning opportunities. We focus on employee wellbeing—physical, financial, and emotional—and foster an empowering culture where employees' voices and ideas are heard.

Apply Now