Senior Product Manager, Connectivity and Networking

About the Role

Key Responsibilities

• Develop a strong understanding of the Mahwah ecosystem including the ICE-owned colocation facility, the community (trading participants, vendors, carriers, service providers), the ICE Global Network offering and the regulatory environment.
• Take ownership and manage the suite of IGN colocation products offered in Mahwah and ensure competitiveness, value-add and compliance. Supervise projects and product launches, report key timelines to management and escalate when needed.
• Build and maintain strong relationships with key internal stakeholders involved in the management of the Mahwah facility (datacenter teams, network teams, NYSE business, NYSE technical teams, SIAC, legal and regulatory teams). Monitor changes (technical, regulatory, financial) impacting the IGN offering. Manage communication (internal / external), documentation update, and ad-hoc requests to support the business.
• Monitor and build knowledge about third-party colocation facilities across the globe to understand offerings, best practices and trends. Identify opportunities and risks to bring to management's attention.
• Develop a strong understanding of the IGN connectivity solutions (Ethernet ports, Cloud-based, SDN-based, etc.) and manage the global offering in collaboration with the wider IGN product team. Identify improvements, enhancements, adjustments and gaps, and work with the relevant team on the execution plan.
• Identify new solutions (or enhancements) and bring them to market.
• Work with engineering on new technical solutions (high-level design) and associated costs.
• Build business cases with full P&L and present to senior management.
• Lead the go-to-market plan and supervise the launch, including validating technical solutions, defining the product, and working on commercial strategy and pricing.
• Join project steering committees, report key information to senior management, and deliver collateral documents. Train Sales and Pre-Sales teams.
• Work with marketing on PR, social media, and campaigns.
• Supervise product launches, analyze feedback with Sales, and manage adjustments as needed.
• Set KPIs to measure success and performance of new products and report to senior management.
• Meet with IGN customers during QBR events, capture and analyze feedback, build business cases, and communicate initiatives and roadmaps.
• Engage with third parties and partners for existing and new products, attend industry events, and monitor relevant technologies.
• Act as Subject Matter Expert for connectivity and colocation solutions, contribute to RFPs, and support the Sales team.
• Collaborate with the wider IGN product team on third-party CSPs, monitor changes, and oversee internal communication and readiness.

Requirements

• University degree, preferably in technology, engineering, or business.
• 6+ years of experience in a product role or as a technical expert dealing with financial network services or related sectors.
• Experience and exposure to market participants, exchanges, and alternative trading systems.
• Knowledge of market data and order entry protocols.
• Understanding of electronic and algorithmic trading technologies and strategies.
• Results-oriented with a strong work ethic and eagerness to take on new challenges.
• Strong communication and presentation skills.
• Solid understanding of trading venue infrastructures (edge network, gateways, matching engine, feed handlers).
• Knowledge of data center environments (space & power, racking, cross-connects, meet-me-rooms).
• Proficient knowledge of telecommunications/networks, especially Layer 3 protocols (multicast/unicast).
• Familiarity with Americas-based trading venues and their connectivity models.
• Knowledge of regulation governing colocation facilities and related legal documentation.
• Strong client focus and ability to work effectively in cross-functional teams.
• Rigorous focus on compliance and effective time management.

Nice to Have

• Experience working for a trading venue or financial market service provider.
• Exposure to market data and order entry protocols.
• Experience with technical design and cost estimation for network solutions.

Benefits & Perks

• Competitive employee benefits including healthcare coverage (medical, dental, vision).
• 401(k) plan, life insurance, paid time off, and leave for qualifying circumstances.
• Salary range between $75,000 - $170,000 USD, based on experience and skillset.