Senior Product Manager, Insights Generation

Qualtrics

Seattle, WA

Full Time

Senior

131k-238k

2 months ago

Job Description

About the Role

At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. We are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you'll be part of a nimble group empowered to set aggressive goals and move fast to achieve them, fostering a culture of innovation, curiosity, and accountability.

Key Responsibilities

Partner with engineering and UX counterparts to develop an innovative strategy and roadmap in an ambiguous space.
Collaborate with product team members and partners to define a product strategy and develop and deliver a product roadmap that aligns with that strategy.
Speak with customers globally to understand their needs and gather feedback.
Perform market landscape and competitor analysis.
Collaborate with engineering to build and launch high-quality products that reflect end-to-end thinking.
Communicate product value and partner with go-to-market stakeholders.
Manage the product development lifecycle from ideation to launch, ensuring timely delivery and high-quality standards.
Develop and communicate the product vision and roadmap to internal and external stakeholders.
Recognize opportunities to turn raw data assets into high business value datasets or insights.
Monitor and analyze product performance using KPIs to identify areas for improvement and make data-driven decisions.

Requirements

5+ years of product management experience.
Deep vertical expertise in data and analytics, with a strong point of view on opportunities for experience management in the industry.
Bachelor's degree and/or equivalent preferred.
Strategic vision and creative problem solving, using data and qualitative insights to create a strategic framework and measure success.
Exceptional oral and written communication skills.
Demonstrated ability to work cross-functionally through influence, driving results without direct authority, and developing effective relationships across technical and commercial roles.
Ability to make meaningful headway in highly ambiguous environments and inspire collaborators through challenges.
Proven track record of taking initiative and a 'can-do' attitude, willing to go above and beyond typical responsibilities.

Nice to Have

Experience in enterprise SaaS product management.
Experience with text analytics and platform services.
Experience working with large-scale organizational reporting and analytics capabilities.

Qualifications

Bachelor's degree or equivalent.

Benefits & Perks

The satisfaction of empowering large networks through technology.
The opportunity to work with a diverse range of influential brands.
A role that encourages personal growth and initiative within a growing business area.
Hybrid work model: in-office three days a week (Mondays and Thursdays plus one day), with flexible remote work for the rest of the week.
Medical, financial, and other benefits, including potential sign-on bonus and restricted stock units.

Working at Qualtrics

Qualtrics fosters a culture of innovation, curiosity, and accountability. The company emphasizes collaboration, growth, and serving customers with a high-functioning, close-knit team environment. It values diversity, inclusion, and the empowerment of employees to set ambitious goals and move fast to achieve them.

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