Senior Product Manager, Messaging
Uber
Job Description
About the Role
In this role as an App Experience PM, you will own core elements of the Uber Eats customer experience, and partner with teams across the company to power new product growth and adoption. Ranging from helping launch new verticals, educating users, and partnering for new user journeys, this PM role is the hub for how we connect Eaters with the right food and essentials for them on the Uber Eats App. You will help define the user experience for some of the most critical messaging and engagement surfaces in the Eats app, support the development of advanced targeting and personalization systems, and ultimately increase the ways Uber Eats supports customers around the world with their food and household needs as they adopt more of our services. Furthermore, you will be responsible for assimilating the business needs of a variety of stakeholders, and combining them with the needs of our consumers to create a delightful and effective in-app experience. You will work with partners in design, research, and data science teams - and across product teams within the company - in order to understand customer needs. You will then design holistic solutions to address them. As a result, your work will touch millions of Eaters a day, including the experiences of your friends and family.
Key Responsibilities
- Own the end-to-end Messaging experiences and platforms that touch every part of the Eater journey, from the home screen to checkout and delivery.
- Partner with design, research, data science, engineering, and other PM stakeholders to understand user needs and pain points, and then design holistic solutions to address them.
- Work with product, operations, sales, and other partner teams around the company to understand their use cases and integrate them appropriately in the Eater app.
Requirements
- Minimum of 5 years of delivering highly successful and innovative products with your fingerprints all over them.
- Bachelors Degree in Computer Science or similar.
- Ads / Content systems experience working with targeting, campaign management, and performance measurement.
- Experience working on presentation layer of ads or onboarding funnels.
Nice to Have
- A passion for user experience: you can both guide design priorities for the team, and have an excellent sense of experience principles.
- Platform experience: you can take a laundry list of use cases and connect the dots to develop holistic, scalable solutions with internal partners.
- Ability to get the data you need and whip it into an insightful story with no help.
- Experience running rigorous multivariate testing and experimentation.
- ML/ranking experience: you can work closely with Data Science & Machine Learning Engineering experts to maximize the value of touchpoints with Eaters, optimizing across eater needs & context, timing, channels, content, and more.
Qualifications
- Formal educational background includes a Bachelor's Degree in Computer Science or similar.
Benefits & Perks
- For roles in New York, NY and San Francisco, CA: The base salary range is USD$190,000 per year - USD$211,000 per year.
- Eligibility to participate in Uber's bonus program.
- May be offered an equity award & other types of compensation.
- Eligibility for various benefits as detailed at https://www.uber.com/careers/benefits.
Working at Uber
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. They also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Uber emphasizes collaboration and cultural identity, expecting employees to spend at least half of their work time in their assigned office unless approved to work fully remotely. For roles based at green-light hubs, employees are expected to be in-office 100% of the time.
Job Details
Job Skills
Key skills identified from this job posting
Sign upto access all insights for this job
About Uber
Website
uber.com
Company Size
10000+ employees
Location
New York, NY
Industry
Other Transit and Ground Passenger Transportation
Similar Jobs
Other opportunities you might be interested in
Product Manager
Meta
Lead, Services Product Manager
Entegris
Lead, Services Product Manager
Entegris
Director of Product Management, Audience Development
Hearst Communications
Technical Product Manager
S&P Global
Lead, Services Product Manager
Entegris