Senior Product Manager, Readiness & Commercialization

About the Role

Key Responsibilities

• Leads the planning and coordination of product launches across Product, Engineering, Marketing, Sales, and Customer Success, ensuring alignment on messaging, timelines, goals, and launch readiness alongside comprehensive checklists and risk mitigation strategies.
• Oversees alpha and beta programs, including participant recruitment, goal setting, and feedback collection, and uses insights to refine product features and inform go-to-market strategies.
• Develops, validates, and updates customer personas through data analysis, customer interactions, and market research, and applies the learnings to guide product positioning, messaging, onboarding, and growth strategies.
• Collaborates with stakeholders to define KPIs for product trials, launches, and user experience, monitoring user behavior and performance data to optimize adoption, retention, and revenue growth.
• Acts as the central liaison across internal teams for release communications, including release notes, roadmap updates, and change logs, while supporting Sales and Customer Success with enablement materials and product insights.
• Provides input to product roadmaps by synthesizing customer feedback, market trends, and testing outcomes, partnering closely with Product and Design to ensure continuous learning and iteration.
• Performs other duties as assigned.

Requirements

• Self-starter who independently owns their own success metrics.
• Exceptional communication skills and an ability to provide clear and concise insights to internal and external teams.
• Responsive, action-oriented, and innovative problem solver.
• Strong and efficient teamwork and cross-department collaboration.
• Excellent organizational and prioritization skills and an ability to demonstrate and handle multiple tasks accurately and efficiently.
• Able to digest complex problems and review related information in order to develop and evaluate options and implement the best solution.
• Advocate for and able to empathize with the user/customer.
• Persuasive communicator and effective in soliciting and accepting feedback.
• Five or more years of Product Management experience, shipping compelling features in technology-driven companies with at least two years' experience in online commerce, social networking, and/or SaaS.
• Strong understanding of product development lifecycles (Agile, Scrum, etc.).
• Knowledge of go-to-market strategies and product launch processes.
• Understanding of customer journey, onboarding, and retention frameworks.
• Awareness of customer segmentation, persona development, and behavioral analytics.
• Computer Science background a plus.

Nice to Have

• Computer Science background.

Qualifications

• Five or more years of Product Management experience.
• Experience in online commerce, social networking, and/or SaaS.

Benefits & Perks

• Health, Dental, and Vision insurance.
• Rapidly growing startup with a dynamic work environment.
• Flexible team structure with the ability to progress in career.
• Collaborative culture and numerous team activities.