Senior Program Manager

About the Role

Key Responsibilities

• Completes moderate to complex problems and takes a new perspective on existing solutions, plans, and goals.
• Works independently on most issues.
• Provides direction on overall program plan and goals.
• Responsible for most or all deliverables within the program implementation plan.
• Communicates findings and recommendations to various levels of management.
• Develops budget forecasts, conducts analysis to identify budget variances, and develops solutions to address them.
• Develops new and ad-hoc reports, summarizes findings and recommendations, and provides business insight.
• Case manages data requests from start to finish, strategizes and develops responses to external questions.
• Works with cross-functional teams to provide collaborative responses utilizing quantitative and qualitative data.
• Verifies facts, validates commitments, and compiles supporting evidence for statements made in responses.
• Develops process models, conducts analysis to identify workflow gaps, and develops solutions.
• Leads stakeholder engagement efforts, ensuring alignment and sponsorship.
• Coordinates with internal teams to administer surveys and manage project plans.
• Develops and manages budgets, analyzes variances, and develops solutions.
• Develops reports, summarizes findings, and provides business insights.

Requirements

• Bachelor degree or equivalent experience.
• 3 to 6 years of related experience or equivalent.
• Understanding of Program Management.
• Ability to assess and recommend solutions for projects.
• Strong communication skills, both written and verbal.
• Proficiency with Microsoft Office products including Word, Excel, Access, Visio, PowerPoint.
• Experience working in an office environment with extensive use of personal computers, conference calls, and meetings.
• Ability to work independently and manage multiple projects with demanding time constraints.
• Knowledge of energy industry applications, energy issues, and customer energy efficiency.
• Travel may be required.

Nice to Have

• Experience with utility industry, especially PG&E.
• Experience running process improvement projects and initiatives.
• Knowledge of Lean Six Sigma.
• Experience with Workday or change management methodologies.
• Familiarity with agile project management practices.
• Experience managing or influencing teams.
• Experience in enterprise-wide ERP implementations.

Qualifications

• Bachelor degree or equivalent experience.

Benefits & Perks

• Laptop and monitors provided.
• Reimbursement for cell and internet expenses with prior approval.
• Travel expenses may be reimbursed.
• Hybrid work environment with some in-person meetings.