Senior Program Manager, GTM Operations

About the Role

Key Responsibilities

• Support Product Marketing team readiness to share GTM goals, strategies, messaging, and priorities across all functional teams (semi-annual).
• Lead from planning to launch end-to-end content and presence plan for key marketing moments (e.g., MAX, Summit, Cannes Lions), ensuring a unified and consistent presence across PeM and FFE.
• Drive GTM process for product releases to ensure proactive planning and delivery of release plan following SLC.
• Communicate plans and GTM requirements to functional teams to drive awareness, alignment and coordinated delivery for GTM announcements, enterprise and industry marketing moments, and product releases.
• Own and facilitate the GTM program—host recurring syncs, facilitate definition of functional plans, track deliverables, manage dependencies, and mitigate risks.
• Manage critical initiatives by setting goals and success metrics, clarifying ownership, aligning collaborators, establishing timelines and deliverables, facilitating execution, and providing regular status reports to senior leadership.
• Build and nurture positive relationships across Product Marketing, Product Management, Engineering, and extended teams to solve challenges, evolve processes, and drive ecosystem-wide alignment.
• Enable effective collaboration through centralized collaboration hubs to surface program health, foster engagement, and serve as the single source of truth for program-related communications and materials.

Requirements

• 5-6 years of experience managing complex, cross-functional programs with a strong track record of successful go-lives.
• Proven experience in the technology industry, partnering closely with Product Marketing, Product Management, and Engineering teams.
• PMP certification or equivalent formal training.
• Demonstrated ability to design scalable processes and drive successful adoption across teams.
• Strong analytical and problem-solving skills, with a data-informed approach to decision-making.
• Foundational knowledge of business change management principles and practices.
• Highly organized with exceptional documentation skills to support transparency and execution clarity.
• Proven experience facilitating and leading meetings with large and diverse audiences.
• Strong presentation skills with the ability to simplify complex topics for different collaborator groups.
• Excellent interpersonal skills with a collaborative approach.
• Outstanding written and verbal communication skills, with experience engaging internal partners at all levels of the organization.
• Results-oriented with strong bias for accuracy and follow-through.
• Self-motivated and comfortable owning multiple workstreams or areas of an initiative independently.
• Ability to drive execution in a fast-paced environment, balancing multiple priorities effectively.

Nice to Have

• Experience with process design and adoption in a technology environment.
• Experience working with enterprise ecosystems and cross-functional teams.

Qualifications

• Educational background not explicitly specified, but PMP certification or equivalent training is required.

Benefits & Perks

• Competitive salary range of $98,800 -- $192,600 annually, varying by location and experience.
• Potential eligibility for long-term incentives in the form of a new hire equity award.
• Additional incentives such as short-term incentives and sales commissions for applicable roles.