Senior Project Coordinator

About the Role

Key Responsibilities

• Owning the full lifecycle management of small to medium sized internal projects or client engagements overseen by a Project Manager
• Building and managing a project plan tracking work in progress with the account team
• Providing project and technical support to client teams
• Managing day-to-day operational aspects of assigned engagements, including project and financial reporting
• Escalating issues appropriately
• Providing engagement coordination for multiple client accounts/engagements
• Managing engagement administrative and survey/assessment support tasks
• Formatting, creating and assembling engagement documents/media
• Supporting Project Manager in set up of PMO
• Supporting on delivery of larger engagements
• Working with team to ensure quality of deliverables
• Collaborating with other business functions and appropriately delegating activities to Project Coordinators and Project Administrators
• Creating and conducting training of new hires as appropriate
• Leading the team in developing best practices
• Developing relationships with team, other internal functions and clients
• Identifying and driving internal process improvements and best practices
• Managing the creation of proposals and RFP process, owning the timeline and costing

Requirements

• Knowledge of project management methodologies and ability to create project plans with some support
• Minimum of 2-3 years' experience in a similar corporate environment role
• Understanding of systems including Latitude, Kimble, PeopleSoft and Culture Connect as well as Word, Excel and PowerPoint
• Understanding of engagement profit and loss
• Ability to use business templates and branding appropriately
• Champion for Client Services process or tool
• Understanding stakeholder management
• Excellent client services skills including clear communication and responsiveness
• Proficient in Excel, PowerPoint, Word and Project Management software
• Good communication, negotiation and numerical skills
• Ability to work well with others and delegate as appropriate
• Flexible with a 'can do' attitude and passion for delivery

Nice to Have

• Proven record in delivering successful projects without close supervision
• Undergraduate degree
• Experience working on multiple projects in a fast-paced environment
• Creative and collaborative problem-solving ability

Qualifications

• Undergraduate degree (preferred)

Benefits & Perks

• Discretionary bonuses (subject to eligibility requirements)
• Comprehensive benefits including medical, dental, vision, disability leave, parental leave, paid time off and 401k contribution
• Location-based compensation structure