Senior Researcher - UX Research

About the Role

Key Responsibilities

• Collaborate with cross-functional teams, including product managers, designers, and engineers, to execute research studies.
• Proactively identify research opportunities and follow through the process from scope, execution, analysis, and delivery.
• Participate in all phases of the user research process, including user recruitment, study design, data collection, analysis, and reporting.
• Utilize various qualitative and quantitative research methods, such as usability testing, surveys, interviews, and competitive analysis, to gain deep insights into user needs and behaviors.
• Analyze research data, identify patterns, and generate actionable insights that drive informed design decisions.
• Communicate research findings to stakeholders clearly and compellingly through reports, presentations, and interactive workshops.
• Collaborate closely with product managers, designers, engineers, and other stakeholders to advocate for user-centered design principles.
• Act as a strategic partner, providing valuable insights and recommendations throughout the product development lifecycle.
• Stay current with the latest research methodologies, tools, and industry trends.
• Continuously evaluate and improve research practices, ensuring the team has the right resources and techniques to deliver impactful results.

Requirements

• 5+ years of experience (or 3+ with Masters degree) in user experience research.
• 5+ years of experience in qualitative and quantitative research methods, including usability testing, surveys, interviews, and ethnographic research.
• Proficient in data analysis and visualization tools, such as PowerBI or Tableau.
• Strong expertise in both qualitative and quantitative research methods.
• Excellent communication and presentation skills, with the ability to convey complex research findings to both technical and non-technical audiences.
• Demonstrated ability to influence cross-functional teams and drive user-centric design decisions.

Nice to Have

• Bachelor's Degree or equivalent years of experience in research.

Qualifications

• Bachelor's Degree or equivalent experience in research.

Benefits & Perks

• Annual salary range of $97,375.00 - $172,200.00, with factors considered for final offer.
• Comprehensive Total Rewards program including personalized coverage, mental healthcare, fertility and adoption assistance.
• Market-competitive compensation, 401K with 6% match, performance incentives, tuition assistance.
• Workplace flexibility and GEICO Flex program allowing up to four weeks of remote work per year.