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Senior Software Engineer - Customer Experience Engineering

Snowflake

Menlo Park, CA
Full Time
Senior
115k-168k
about 1 month ago

Job Description

About the Role

The Snowflake Customer Experience Engineering Team aims to enable customers to push the limits of their use cases by resolving issues and providing insights through building intelligent data applications. The team is expanding and seeking a Senior Software Engineer to develop features that reduce friction points for customers, extract intelligence from diverse data sources, and support technical diagnostics in a hybrid work environment with a minimum of 3 days per week in San Mateo.

Key Responsibilities

  • Lead and drive projects that span our stack, including Java and Python services hosted in AWS Lambda and Kubernetes.
  • Promote strong collaboration within a cross-functional team, including product management and design.
  • Deliver features requiring close coordination with several partner teams.
  • Be a strong contributor to the product vision and drive team planning.
  • Pinpoint problems, instrument relevant components as needed, and ultimately implement solutions.
  • Mentor and coach junior team members.

Requirements

  • B.S. or M.S degree in CS, MIS, or equivalent discipline.
  • 6+ years of hands-on software engineering experience.
  • Deep understanding of modern application design architecture, good API design patterns, performance, and scale.
  • Expertise in at least one of the following: Python, Java, NodeJS, GoLang, C#, Ruby.
  • Experience with software engineering best practices: unit testing, code reviews, and design documentation.
  • Excellent debugging and troubleshooting skills, especially in a cloud environment.
  • Demonstrated technical leadership experience, such as being an architect or tech lead for high-impact projects.
  • Great communication skills, both verbal and written, and an interest in working with diverse peers and external developers.
  • Genuine enjoyment of building great software and a love of learning new things.

Nice to Have

  • Experience with more than one of the listed programming languages.
  • Experience working in a hybrid work environment.

Qualifications

  • Educational background in CS, MIS, or equivalent.
  • Significant professional experience in software engineering (6+ years).

Benefits & Perks

  • Competitive salary with an estimated base range of $115,000 - $167,900.
  • Participation in Snowflake's bonus and equity plan.
  • Comprehensive benefits including medical, dental, vision, life, and disability insurance.
  • 401(k) retirement plan.
  • Flexible spending & health savings accounts.
  • At least 12 paid holidays, paid time off, parental leave, and employee assistance programs.

Working at Snowflake

Snowflake values sharing their core principles of challenging ordinary thinking, pushing the pace of innovation, and building a future for both employees and the company. Employees are expected to follow confidentiality and security standards, emphasizing a culture of security and trust.

Apply Now

Job Details

Posted AtJun 26, 2025
Salary115k-168k
Job TypeFull Time
Work ModeHybrid
ExperienceSenior

Job Skills

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About Snowflake

Website

snowflake.com

Company Size

5001-10000 employees

Location

Menlo Park, CA

Industry

Software Publishers

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