Senior Software Engineer, SRE

About the Role

Key Responsibilities

• Design and build foundational systems required to transform and shift left our cloud operations including incident response and AIOps.
• Drive the platformization of cloud ops tools, moving away from manual dashboards to APIs and intelligent workflows.
• Build scalable, resilient microservices and systems that integrate with observability platforms, incident tooling, and ML/AI models.
• Collaborate with SREs, product engineers, and platform teams to design interfaces and event-driven workflows.
• Prototype and integrate with LLMs for postmortem generation, incident summarization, and proactive anomaly detection.
• Influence infrastructure decisions, drive design reviews, and raise the bar for engineering in the reliability space.
• Mentor and level-up the team by fostering a strong engineering culture and system design thinking.
• Participate in on-call rotation and respond to and triage issues during on-call shifts.

Requirements

• 9+ years of software engineering experience, with a track record of building backend systems, platforms, or dev tools—not just writing scripts.
• Strong fundamentals in distributed systems, systems design, APIs, and automation.
• Experience with at least one of: Go, Python, or Java.
• Experience working with observability stacks (e.g., Prometheus, OpenTelemetry, Grafana, Datadog, Honeycomb, or GCP's Ops suite).
• Familiarity with event-driven architecture, pub/sub, and incident modeling (bonus: Rootly, PagerDuty, Opsgenie, or similar).
• Comfortable integrating with LLMs or embedding-based systems—or eager to learn quickly.
• Bias for action, deep curiosity, and willingness to challenge the status quo.
• Strong written and verbal communication skills.

Nice to Have

• Familiarity with either Java/Scala or PHP/JavaScript/NodeJS.
• Team-centric mindset with demonstrated ability to work well in a collaborative environment.
• Familiarity with AIOps and the ability to integrate AI/ML models for smarter, more automated operations.

Qualifications

• Educational background is not explicitly specified, but extensive experience (9+ years) in software engineering is required.

Benefits & Perks

• Role is eligible for equity and benefits.
• Competitive salary range: $187,000 - $233,000 USD.
• Healthcare benefits and additional Box Benefits + Perks.