Senior Solutions Engineer

About the Role

Key Responsibilities

• Design solutions for software implementations and configurations, data transformations, publishing stylesheets, and related technologies.
• Analyze new sales requirements.
• Be the expert in product features and define new features to improve the product.
• Lead workshops, consulting, and training events.
• Manage data conversion and stylesheet development.
• Participate in new sales initiatives.
• Complete all other tasks assigned by the manager or supervisor.

Requirements

• Minimum Bachelor's degree or its equivalent.
• 1-3 years of experience in software support and configuration.
• Experience in content management and data analysis.
• Self-motivated individual capable of demonstrating individual initiative.
• Experience in defining and demonstrating software solutions and value propositions to end-clients.
• Detail-oriented with good judgment and decision-making skills.
• Excellent communication skills.
• Experience in process development.
• Strong problem-solving skills.
• Committed to a high level of service.
• Professional and superior written and spoken communication skills in English.
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and web conferencing tools (e.g., WebEx, GoToMeeting).

Nice to Have

• XSL, XSLT, XSL-FO, HTML, CSS, DITA, DocBook, S1000D, MIL-STD.
• Familiarity with FrameMaker, InDesign, XMetaL, ArbortextEditor.
• Knowledge of content management, data composition, publishing, graphic creation, and translation processes.

Qualifications

• Bachelor's degree or equivalent.

Benefits & Perks

• Comprehensive benefits package including medical, dental, and vision insurance.
• 401k matching.
• Membership to child-care providers.
• Additional TransPerks.
• Your birthday off.