Senior Staff Product Manager - Quickbooks Growth

Intuit

Mountain View, CA

Full Time

Senior

8 days ago

Job Description

About the Role

Intuit's Small Business and Self-Employed Group (QuickBooks) is devoted to creating tools and services that improve the chances of success for small businesses around the world. Our offerings span from invoicing, payroll, and accounting to access to capital and expert connections, with the vision of being the connected, end-to-end platform small and medium businesses rely on daily to run and grow. The QuickBooks Web team is focused on converting top of funnel traffic into engaged prospects and paying customers by creating seamless, personalized, and frictionless experiences. This team is responsible for reimagining the customer journey funnel to improve discoverability, engagement, and purchase completion for millions of small businesses worldwide.

Key Responsibilities

Drive Channel level Customer Growth Strategy: Define and execute a customer growth strategy that nurtures low-intent visitors from initial exploration to purchase
Lead mobile web funnel reimagination, optimizing experiences to cater to exploratory mindset visitors. Partner with marketing, design, engineering, and data science to enhance the conversion funnel with AI-driven personalization and predictive engagement models
Reimagine the Funnel: Redesign the mobile web pages for low-/medium-intent prospects, and rethink the engagement and initial nurturing flow
Build Data-Driven, Experimentation-Led Growth Framework: Establish a high-velocity experimentation culture, running A/B tests to optimize the mobile web demand generation funnel
Utilize AI-driven segmentation to probabilistically personalize visitor journeys based on behavioral signals
Define and track North Star and operational KPIs, such as conversion rates, engagement uplift, and funnel drop-offs
Collaborate and Influence Cross-Functional Teams: Work closely with engineering, design, growth marketing, and analytics to deliver innovative, scalable solutions
Serve as a thought leader in growth and demand generation journey optimization

Requirements

8+ years of product management experience, with at least 3+ years in growth or funnel optimization in a B2B or SaaS environment
Proven track record of driving conversion and engagement improvements
Deep expertise in AI/ML-driven personalization, web commerce, and mobile-first UI patterns
Data-driven decision maker who leverages A/B testing, behavioral insights, and ML models to optimize funnel performance
Hands-on experience with growth experimentation platforms (e.g., Optimizely, Google Optimize, Adobe Target)
Excellent communication skills, with the ability to influence senior executives and cross-functional teams
Comfortable working in ambiguity, quickly iterating on hypotheses, and prioritizing high-impact initiatives
Bachelor's degree in Computer Science, Business, Engineering, or related field; MBA is a plus