Senior Workforce Support Project Manager

About the Role

Key Responsibilities

• Managing interdependencies across project work streams and activities to ensure they are completed in a timely fashion
• Tracking statuses and roadmaps of project work streams and ensuring visibility and alignment among project teams and stakeholders
• Supporting the design and implementation of new business processes to enable operationalization of the new credential
• Finalizing the project plan aligned with the future state vision for the educator credential system and establishing project governance and tracking mechanisms
• Developing a project roadmap based on documented and prioritized future state functionality with phased deployments
• Identifying instances where workstreams or vendors are at risk of mis-aligned design decisions or implementation approaches, articulating options, and escalating key questions to decision makers
• Supporting division leadership in developing policies and procedures for smooth implementation and recommending longer-term changes to regulations, business processes, staffing, and data interfaces
• Supporting the design of materials for working sessions to review and refine credential business requirements
• Managing the transition to the new credential system, including supporting communications, training, and procedural changes

Requirements

• 5 years of project management experience
• Understanding of rules and regulations governing the Department of Early Education and Care and the needs of the early educator and out-of-school time workforce
• Working knowledge of and exposure to public sector IT systems
• Expert knowledge of project management principles and practices
• Ability to create and manage change, including redefining processes to focus on user experience
• Ability to set priorities and implement strategies
• Strong collaboration and facilitation skills among stakeholders with conflicting priorities
• Ability to review and analyze data and research on early education and care trends
• Experience in leading complex planning, service provision, coordination, and program monitoring
• Bachelor's degree or higher in Business Administration, Business Management, Public Policy, Political Science, Human Services, or related field, or equivalent work experience

Nice to Have

• Experience with public sector IT systems
• Knowledge of early education and care regulations and workforce needs
• Experience with change management and process redesign

Qualifications

• Bachelor's degree or higher from an accredited college or university in a related field or equivalent work experience

Benefits & Perks

• Comprehensive employee benefits package
• Supportive work environment that values diversity and inclusion
• Opportunity to contribute to impactful education and workforce initiatives