Site Engineer II (Sterling Gold)

About the Role

Key Responsibilities

• Gain a complete understanding of facility layout, operation of MEP systems, and illustrate site-specific system one-lines with accuracy.
• Understand equipment nomenclature standards, equipment locations, facility drawings, and equipment specifications.
• Learn equipment sequence of operations (SOOs), standard operating procedures (SOPs), and emergency operating procedures (EOPs).
• Comprehend customer SLAs and lease obligations critical to data center operations.
• Familiarize with the facility's top 20 EOPs and BMS alarm functionality, escalation, and data extraction.
• Follow DLR event management, escalation, and incident reporting procedures.
• Use CMMS to create, edit, implement, and close change management work orders.
• Create, edit, resolve, and close incident reports following site incidents.
• Support maintenance and operations standards, including environmental and occupational health and safety standards.
• Understand all aspects of data center operations, including maintenance and repair of mission critical equipment to achieve 100% uptime.
• Supervise construction activities and installations as required.
• Execute site-specific change management processes, including creating Method of Procedures (MOPs) and overseeing maintenance.
• Troubleshoot site mechanical and electrical systems effectively.
• Respond to unplanned events independently.
• Complete rounds and inspections to detect anomalies.
• Develop or improve SOPs for site-specific equipment.
• Gain knowledge of local customer business and data center operations.
• Support accreditation initiatives such as SSAE16, SOC2, ISO 27001.
• Complete DLR Critical Awareness Training.

Requirements

• At least 3 years of experience in mission critical facilities operating/engineering or equivalent equipment experience, including assets like UPS, HVAC, generators, fire/life safety systems.
• Hands-on electrical or mechanical skill and competence in the area of non-expertise (e.g., electrical expertise with mechanical competence, or vice versa).
• Strong knowledge of various UPS systems and architectures.
• Strong knowledge of cooling systems and architectures.
• Understanding of infrastructure redundancy configurations and associated risks (N+1, 2N, ATS/STS, Failover Scenarios).
• Knowledge of energy efficiency principles.
• Strong interpersonal, presentation, and communication skills.
• Detail-oriented with strong organizational skills.
• Proficiency in Microsoft Word, Excel, Outlook, and familiarity with Microsoft Project, Adobe Acrobat, Visio, or AutoCad.
• Basic understanding of emergency situations and escalation processes.
• Knowledge of Computerized Maintenance Management Systems (CMMS), Data Center Infrastructure Management (DCIM), and power metering systems.
• Ability to lift and handle up to 50 pounds.
• Ability to bend, stoop, and stretch for placement and retrieval of equipment.
• Ability to work under a raised data center floor and climb ladders up to 16 feet.

Nice to Have

• Experience with data center infrastructure and mission critical systems beyond minimum requirements.
• Familiarity with additional data center management tools or certifications.

Qualifications

• Educational background is not explicitly specified, but relevant experience and skills are emphasized.

Benefits & Perks

• Highly competitive compensation package.
• Excellent benefits.
• Supportive and inclusive work environment.
• Opportunities for professional development and career growth.