Social Media Specialist (US)

About the Role

Key Responsibilities

• Identify, recruit, and activate TikTok Shop affiliates who align with our brand values, ensuring efficient sampling and commission structures.
• Deliver clear, compelling briefs to creators, communicating Saje's unique differentiators and value propositions to inspire high-performing content.
• Personally nurture relationships with top affiliates to strengthen partnerships and drive sales.
• Collaborate closely with the Growth team to test and iterate paid content and live shopping formats.
• Build repeatable, scalable processes for affiliate onboarding, sampling, content testing, and ongoing support.
• Manage the TikTok Shop presence: continuously optimize product detail pages (PDPs), imagery, promotional messaging, and merchandising.
• Test and refine exclusive, channel-specific offers to maximize sales and engagement on TikTok Shop.
• Maintain consistent, engaging brand presence across all social channels, with a special focus on TikTok and Instagram.
• Proactively monitor and respond to comments, direct messages, tags, and mentions to foster authentic connections with our audience.
• Assist Social Media Manager with posting across social channels when needed.
• Manage community moderation by hiding spam, flagging important conversations, and ensuring brand safety and tone.
• Stay on top of cultural trends and social conversations to keep Saje relevant and engaged in key moments.
• Implement pre-approved content strategies while exercising real-time judgment and creativity in responding to our community.
• Support special projects and marketing initiatives that advance departmental goals.
• Contribute to cross-departmental collaborations, ensuring seamless alignment and execution on shared objectives.

Requirements

• Minimum 2 years of experience in social media or influencer marketing, with experience managing TikTok Shops or TikTok affiliate programs.
• Proven experience in community management for consumer brands across multiple social platforms.
• Demonstrated ability to build and manage relationships with creators, agencies, and affiliate networks.
• Deep understanding of TikTok Shop's ecosystem, commerce best practices, and content trends.
• Strong written and verbal communication skills with an eye for brand voice and customer engagement.
• Highly organized, adaptable, and comfortable working in a fast-paced, test-and-learn environment.
• Passion for wellness, natural products, and delivering exceptional customer experiences.

Nice to Have

• Experience with influencer partnership campaigns.
• Knowledge of social media content creation and brand messaging.
• Networking through strategic partnership building.
• Experience with TikTok cross-functional collaboration.

Qualifications

• 2+ years of experience in social media or influencer marketing
• Experience managing TikTok Shops or TikTok affiliate programs

Benefits & Perks

• Annual bonus program
• A hybrid way of working
• Flexible work hours based on business needs
• Wellness days to ensure you're taking care of your mental and physical health
• Health benefits - comprehensive health, vision and dental packages
• Paid sick days
• Generous product discount
• Full onboarding plan and onboarding buddy
• Employee Assistance Program - 24/7 support, resources, and information available to you and your family
• 401K program
• Paid time off to ensure you're resting & recharging
• Product training to help you learn about the benefits and efficacy of our 100% natural products