Social Media Strategist

About the Role

Key Responsibilities

• Independently develop branded Auto-Owners content for review.
• Curate and manage content using existing tools for all Social Media platforms.
• Suggest and monitor KPIs (Key Performance Indicators) using existing tools to gauge a Social Media Platform's success.
• Adopt Social Media best practices based on Auto-Owners' standards and culture.
• Monitor social media platforms for both Auto-Owners and our sponsorship partners and engage with followers who leave comments.
• Share positive online reviews with key stakeholders and forward negative reviews to the claims team for investigation.
• Assist with regional philanthropic efforts.

Requirements

• Ability to work collaboratively on a team.
• Ability to use software to construct content.
• B-to-B and/or B-to-C social media content creation experience preferred.
• Underwriting or claims experience helpful.
• Enjoys interacting with people to provide surprise and delight experiences.
• A bachelor's degree is required, though this may be waived at the company's discretion.
• Good at time management and providing timely responses.
• Competency to learn new PC tools.

Nice to Have

• B-to-B and/or B-to-C social media content creation experience.
• Underwriting or claims experience.

Qualifications

• A bachelor's degree is required.

Benefits & Perks

• Structured training program, employee mentoring, and an excellent compensation/benefits package.
• Competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs.
• Generous paid time off including holidays, vacation days, personal time, and sick leave.