Software Development Manager

About the Role

Key Responsibilities

• Oversee the planning, organizing and managing of software development and support teams responsible for several products.
• Provide thought leadership to project analyses and process improvement activities.
• Develop comprehensive project plans and roadmaps to include both long and short-range goals and milestones.
• Communicate with senior leadership regarding matters of importance, including briefings and reports regarding plans, achievements, and opportunities within and outside of the program.
• Participate, as needed, in the interview, selection and training of staff to provide quality results for the organization.
• Lead, mentor, and coach employees, foster a collaborative environment, conduct performance evaluations, and support professional development.
• Product Owner responsibilities to include facilitating prioritization requests from business stakeholders within a large backlog of work items and ensuring work is aligned with business goals and customer needs.
• Communicate with stakeholders to facilitate, coordinate and assist with the day-to-day execution of the project or program.
• Work closely with the Scrum Master to monitor all activities in a Scrum/Agile software development environment.
• Manage the direction of software development and support projects through the organization's existing SDLC process in accordance with team standards and stakeholder requirements.
• Identify, analyze and define project/program requirements and scope.
• Ensure all teams adhere to existing team standard processes and contribute to their improvement.
• Oversee the Operations and Maintenance of existing software applications.
• Oversee staff in the exercise of Tier 2/3 support for existing applications.
• Exercise a broadly delegated authority for planning, directing, coordinating, administering, and executing many routine and complex project support tasks.
• Work with Tier 1 support teams to document support plans and knowledge-base articles to all Tier 1 to handle as many application tasks as practical.

Requirements

• Experience working in a Scrum/Agile software development environment.
• Experience in directing the full software development and support life cycle from the development of comprehensive project plans including both long and short-range goals and milestones and follow-on operations and maintenance support activities once the application is built and deployed.
• Ability to organize and direct a software development team through the full software development lifecycle including requirements, design, development, system/integration testing, and customer acceptance testing.
• Mature client engagement and management skills to support frequent interface with internal customers as well as top management for the purpose of communicating status of project throughout life cycle.
• Ability to communicate effectively with a wide variety of technical and non-technical audiences.
• Experience in supervising direct reports, including training, directing employee work activities, signing timecards, preparing performance reviews, and handling discipline problems.
• Bachelor's Degree from an accredited university in Computer Science, Engineering, Information Management Systems or a related discipline, or equivalent professional experience AND 5-7 years' experience managing technical projects with 3+ years in a leadership role.
• Proficient with Microsoft Office Suite.

Nice to Have

• Knowledge and experience managing/overseeing a Deltek Costpoint implementation.
• If not Costpoint, knowledge and experience managing/overseeing a corporate accounting or financial system.
• Experience as Product Owner in a Scrum/Agile operating environment.
• Background as a business systems analyst, software developer, or software tester.
• PMP Certification.
• Working and applicable knowledge of the ServiceNow platform.
• Working and applicable knowledge of the Microsoft DevOps platform and its use in an Agile environment.

Qualifications

• Bachelor's Degree from an accredited university in Computer Science, Engineering, Information Management Systems or a related discipline, or equivalent professional experience.
• 5-7 years' experience managing technical projects.
• 3+ years in a leadership role.

Benefits & Perks

• Competitive compensation, benefits and learning and development opportunities.
• Comprehensive benefits such as healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
• Flexible time off benefit.