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Software Engineer - athenaCollector RCM-AI

Athenahealth

Boston, MA
Full Time
Mid Level
6 days ago

Job Description

About the Role

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. In athenaCollector, we build technology solutions that automate Revenue Cycle Management (RCM) workflows—managing claims, billing, and payment processes for healthcare practices. We are extending these capabilities with AI-powered workflows, leveraging existing LLM APIs (e.g., OpenAI, Azure OpenAI) to automate and optimize RCM processes. This role focuses on seamlessly integrating AI models into enterprise applications, ensuring high reliability, security, and scalability.

Key Responsibilities

  • Contribute to accurate, unambiguous technical design specifications with appropriate detail, including GenAI-based system integration.
  • Deliver customer value in the form of high-quality software components and AI-powered services while ensuring adherence to security, performance, longevity, and AI model integration best practices.
  • Estimate the size of development tasks in story points.
  • Understand and follow coding conventions, AI model integration architectures, and best practices for working with LLMs (Large Language Models).
  • Write, debug, and deploy code to production, ensuring timely fixes and optimizations for GenAI-powered applications.
  • Adhere to Definition of Done (DOD) as part of the sprint, including unit tests, functional testing, code reviews, API performance validation, AI model evaluation, and prompt tuning.
  • Implement and optimize GenAI-based workflows (e.g., OpenAI APIs, LangChain, vector databases for RAG, AI-driven automation).
  • Learn the domain knowledge for the assigned area, including how GenAI solutions can improve product offerings.
  • Take ownership of GenAI-powered features and AI-driven automation post-release, ensuring continuous improvement.
  • Participate in AI use case discussions, including LLM fine-tuning, retrieval-augmented generation (RAG), prompt engineering, and AI-based automation.
  • Contribute to agile ceremonies to improve team performance.
  • Volunteer for work in the backlog, including GenAI model integration tasks, and commit to high-quality delivery.
  • Participate in scrum meetings (daily stand-ups, sprint planning, readouts, and retrospectives).
  • Help determine how GenAI is leveraged effectively in collaboration with cross-functional teams.
  • Work collaboratively across the Technology, Product, and AI/ML teams to ensure alignment toward GenAI integration goals.
  • Build strong relationships with AI engineers, data scientists, and cross-functional team members to leverage AI capabilities in products.
  • Share knowledge on GenAI best practices, AI integration strategies, and API-based AI services with team members.
  • Participate in AI/ML discussions, helping others learn how to integrate and optimize GenAI models in software applications.

Requirements

  • 2-4 years of experience in a software engineering role, with exposure to AI/ML concepts.
  • Familiarity with working in an Agile environment preferred.
  • Bachelor's Degree or equivalent in Computer Science, Engineering, or a related field.
  • Software engineering experience, with exposure to AI model integration and generative AI frameworks.
  • Knowledge of modern programming language such as Python, preferred for AI applications.
  • Familiarity with Unix/Linux, Big Data, SQL, NoSQL, and modern data storage technologies.
  • Experience with AI APIs and frameworks such as OpenAI API, Hugging Face Transformers, LangChain, LlamaIndex, and vector databases (FAISS, Pinecone, ChromaDB).
  • Exposure to object-oriented programming, RESTful APIs, distributed computing, WebUI, and modern JavaScript frameworks.
  • Understanding of GenAI model deployment in cloud environments (AWS or Azure).
  • Familiarity with AI model evaluation techniques, including embeddings, retrieval-augmented generation (RAG), and prompt engineering.
  • Ability to learn and adapt in a fast-paced environment, particularly in AI and GenAI integration.
  • Ability to write performant, scalable, and maintainable code for AI-powered applications.
  • Critical thinking skills to assess AI-generated outputs and improve model reliability.
  • Problem-solving mindset to identify alternative methods of solving software engineering and AI-related challenges.
  • Proven track record of delivering AI-integrated features while following best practices in software development.
  • Ability to collaborate on AI-driven solutions, working with cross-functional teams, data scientists, and software engineers.
  • Curiosity and willingness to explore new AI models, tools, and frameworks for enhancing software applications with GenAI capabilities.

Nice to Have

  • Experience with cloud deployment of AI models (AWS or Azure).
  • Experience with vector databases such as FAISS, Pinecone, ChromaDB.
  • Knowledge of prompt engineering and retrieval-augmented generation (RAG).

Qualifications

  • Bachelor's Degree or equivalent in Computer Science, Engineering, or a related field.
  • 2-4 years of experience in a software engineering role, with exposure to AI/ML concepts.

Benefits & Perks

  • Health and financial benefits.
  • Perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces.
  • Flexible work arrangements to support work-life balance.
  • Company-sponsored events such as book clubs, external speakers, and hackathons.
  • A culture based on learning, support, inclusiveness, and employee value.

Working at Athenahealth

Our talented employees—called athenistas—spark innovation and passion to accomplish our vision. We are a diverse group of dreamers and do-ers with unique backgrounds and perspectives. We unite as mission-driven problem-solvers committed to creating accessible, high-quality, and sustainable healthcare. Our award-winning culture emphasizes inclusiveness, accountability, and support. We prioritize diversity, equity, and inclusion in every aspect of our business, fostering an environment where all employees are valued and empowered.

Apply Now

Job Details

Posted AtJun 14, 2025
SalaryCompetitive salary
Job TypeFull Time
Work ModeHybrid
ExperienceMid Level

About Athenahealth

Website

athenahealth.com

Company Size

5001-10000 employees

Location

Boston, MA

Industry

Software Publishers

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