Software Test Engineer I - CX

Qualtrics

Seattle, WA

Full Time

Entry Level

82k-155k

about 1 month ago

Job Description

About the Role

At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. We are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Our teams are high-functioning, customer-focused, and empowered to set ambitious goals, solve complex problems collaboratively, and foster growth opportunities. We aim to bring humanity, connection, and empathy back to business across various industries including retail, government, and healthcare.

Key Responsibilities

Design test plans and test cases for web applications
Find, triage, and document bugs worth fixing
Conduct ad-hoc and scripted manual tests
Convert manual test cases into automated cases in an existing framework using Python or JavaScript
Investigate test failures and customer reports using logs and technical understanding to narrow down repro steps and isolate root problems
Ensure the product is tested at appropriate levels (unit, integration, end-to-end, API, UI), reducing unnecessary test cases and decreasing execution time
Drive quality processes such as bug triage, release decisions, and feature completion criteria

Requirements

Bachelor's degree in a technical field such as IT, Engineering, Math, Physics, or similar with Computer Science coursework or minor; Computer science degree accepted but not required
1-3 years of coding experience with any programming language, preferably Python, JavaScript, or Go
Strong communication skills and ability to work collaboratively
Familiarity with front-end technologies, REST web services, or constructing basic database queries
Familiarity with software testing concepts and tools is a plus

Nice to Have

Experience with automation tools and frameworks such as Selenium, Jenkins, TestRail
Experience working on testing features involving AI technology
Knowledge of testing at different levels (unit, integration, end-to-end, API, UI)

Qualifications

Educational background as specified in requirements

Benefits & Perks

Spend 10% of time on individual engineering growth activities each quarter
Participate in personalized Career Action Planning
$1800 USD Experience bonus for personal experiences
Competitive salary, performance bonuses, and savings fund match
Quarterly Wellness Reimbursement for activities like gym memberships, massages, meditation apps
Access to various QGroup Communities for support and advocacy
Hybrid work model with in-office three days a week and flexible remote work

Working at Qualtrics

Our collaborative culture offers numerous opportunities to improve software quality, encourages strategic risks, and values growth and learning. We foster a high-energy environment where teams are empowered to innovate, share ideas, and work closely together to deliver exceptional products. We also emphasize inclusion, support diversity, and provide accommodations to ensure all individuals can thrive.

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