Specialist II eCommerce

About the Role

Key Responsibilities

• Lead effective and innovative online merchandising strategies to drive total category sales and profitability in partnership with Merchandising, Marketing and eCommerce.
• Work in close partnership with Marketing Channel Planner to support the development of e-Commerce commercial plans that drive traffic and sales.
• Proactively identify, develop and implement opportunities to improve and enhance omni category processes.
• Analyze sales trends and compare against metrics to make recommendations to leadership for current and future eCommerce activities.
• Lead the weekly population and changes associated with the eCommerce commercial plan calendar and serve as the single point of contact between fresh and center store merchandising.
• Support communications and questions for category management for both fresh and center store.
• Assist coordination of reports for stakeholders utilizing customer data sources that provide insights relating to key program KPIs.
• Build, leverage, and teach banner planning for online merchandising to create the omni-channel experience.
• Ensure eCommerce site reflects overarching banner strategies weekly.
• Execute weekly commercial plan, coordinating feature and display activity, thematic content to grow category eCommerce sales.
• Partner with cross-functional teams to ensure planned and incremental shopper marketing opportunities are executed.
• Collaborate with the channel planner on merchandising product descriptions, upsells, cross-sells, and branding for website optimization.
• Coordinate alignment of cycle reviews with category for new and deleted items and eCommerce-specific assortment.
• Manage category eCommerce analytics in collaboration with PDL to support growth.
• Provide input and feedback on standard practice training aids.
• Communicate regularly with Retail Operations via notes, leadership updates, and program announcements.
• Develop product plans and deliver innovative experiences by working with technical and non-technical partners.
• Create collaborative cross-functional partnerships and present reports on product performance and funding.

Requirements

• Knowledge of Fresh and/or Center Store categories.
• Experience in leading projects and influencing consensus.
• Proficient with Microsoft Office Suite of Programs.
• 5-8 years combined experience in retail, merchandising, category, pricing, logistics, supply chain, procurement, and distribution.
• Retail Operations experience.
• Merchandising and category experience.
• Ability to influence, lead, teach, and coach across multiple levels of the organization.
• Effective oral and written communication skills including formal presentation.
• Ability to manage day-to-day activities and own initiatives.
• Ability to build relationships and negotiate across organizational levels.

Nice to Have

• Bachelor's Degree.
• Relationship management experience with vendors, brokers, and third-party consultants.
• Negotiation experience.
• Experience with programs such as SEGA, DSS, LlamaSoft, WMS, PFT, Inforem, Tableau, Revionics, MSP.

Qualifications

• Bachelor's Degree (preferred).
• Experience with retail operations, merchandising, and category management.

Benefits & Perks

• Salary range of $75,040 - $112,560.
• Flexible work environment with hybrid work expectation of being in the Scarborough Home Office 3 days a week.
• Equal opportunity employment.