Sr. Business Intelligence Analyst - Full time - Jackson

About the Role

Key Responsibilities

• Tells a story with data insights that is clear and discerning to help leaders make actionable decisions.
• Works collaboratively with leaders and teams to understand how data solutions can make a positive impact; consults, designs metrics and reports, and builds solutions as needed.
• Researches, reviews, and analyzes the effectiveness and efficiency of existing report procedures and develops strategies for enhancing or further leveraging these processes.
• Documents process flows and ensures they are monitored for accuracy and quality.
• Provides end-user training on existing tools.
• Routinely participates in webinars and other educational resources to enhance understanding of current developments in healthcare environment.
• Generates suggestions for improving work efficiency and promoting quality; demonstrates accuracy and thoroughness.
• Applies statistical concepts and relays findings, resulting in actionable information.
• Serves as a liaison between Analytics and Market/Community business leaders.

Requirements

• Bachelor's Degree in Healthcare, Business Administration, Computer Science, Engineering, Mathematics, Statistics, Applied Science, or other related field.
• Minimum of three (3) years of experience in a healthcare or business setting.
• Expert in the use of Excel, SQL, PowerBI Tableau, Qlik, Toad, or other BI tools and report building.
• Experience in the use of any Enterprise Databases or shared data repository.
• Experience with Electronic Medical Record System (EMR) report development.
• Experience in the use of a programming language.
• Epic certification in Clarity/Caboodle Data Model.
• Proven customer service experience with strong active listening skills.
• Skilled at presenting complex information to diverse audiences.
• Experience in the use of relational databases and development of data visualizations.
• Effective written and verbal communication skills.
• Demonstrated understanding of statistical concepts.

Nice to Have

• Additional certifications in healthcare or data analytics.
• Experience working in a healthcare environment with regulatory compliance knowledge.

Qualifications

• Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the Henry Ford Health Customer Service Policy.

Benefits & Perks

• Support in physical, emotional, social, financial and spiritual well-being.
• Total Rewards program includes competitive health plan options, including three consumer-driven health plans (CDHPs), a PPO plan, and an HMO plan.
• Additional benefits such as dental and eye care coverage, tuition assistance, family forming benefits, discounts to various businesses.